Firehouse Subs

Wow, impressive salad for a very reasonable price! Great quality ingredients, every bite of this salad tasted fresh and delicious. Glad I was able to snag a seat outside but the ambiance inside is nice as well with more than enough tables. The bathrooms were also nice and clean. Happy with my first visit here, will definitely be coming back! 💯

Another sub house. Their cause might be lofty but their subs are sub. Given a very competitive offering, they lack the choices I expected: For example, white or wheat.... and from then on I do not recall having being asked if I wanted anything special or added to my sub. Their combos were not clear even to the cashier, who got help from another staffer. Chili was extremely hot but I waited until I finished the half sub to eat, so it was ok by then. I had to ask for crackers which were not offered and were hidden somewhere behind the counter in a high place.

I ordered online and went to store at appropriate time to pick up my order. I was then told I had a 20 min wait for my sandwich that I had ordered 20 min prior. Staff was also telling customers who were entering that they were behind and could not take their orders as it would be a 30 min wait. In the time I waited to have a sandwich made, they sent away around 5 paying customers. I normally don't complain, but there were 6 to 7 people trying to figure out how to make sandwiches and there was no one in charge. It should not take 40 min to make a sandwich nor should customers be turned away. If this is happening daily, then this store is losing a ton of money and customers.