Few things are better than enjoying a pizza from Papa Johns while binging on anime or gaming. I remember one of my first times ordering from this spot, the delivery ended up being very late (45-60 minutes past estimated time). A few days later I got a letter from them in the mail apologizing, asking for another chance and providing a coupon for a free pizza. And I never even verbally complained about the lateness. THAT is customer service, and kept me around.
That is the only time I also had an issue with this Papa Johns. Typically their delivery time is very accurate to what they estimate. The food has always arrived warm and fresh, the drivers are always polite and greet me with a smile when I open the door. I can vouch that their cheese pizza, alfredo sauce pizza, oreo papa bites, cheesesticks, and garlic knots are all very delicious.
It's also entertaining to watch the papatrack sometimes. Even though it's purely for entertainment it's usually very accurate, and I hear the knock right after the car stops moving in front of my apartment. Good food, almost always on time, friendly staff, and great service. It's a bit pricey but the papa rewards program can mitigate that as anything you order counts towards rewards and rewards can be redeemed on anything, no restrictions.
Pizza was done early and was as expected, employees were also friendly. No complaints here!
Amazing staff, so kind and professional. Great pizza too!
Jovan is always courteous and great customer service. Thanks!!
Workers were very nice and the pizza was delicious
Good pizza fair price for the inflation era
10 out of 10, I just had the best delivery experience of my life, my food was delivered on time, everything I asked for was there and all of my delivery instructions were followed to the letter. My delivery driver Ashley was prompt, and courteous. You could just sense the positive energy rolling off of her; could feel and hear her smiling behind her mask. Hands down best interaction I've had with another human being. She made the experience less awkward, I will be ordering from here again.
You guys should hire more drivers like her.
There is no pizza except at Papa John's. I patronize the one on Gunn Hwy. Friendly and efficent service of a great pizza.
I ordered pizza from here and thought I paid online but put cash. I didn't realize until it was delivered but Eric who delivered my pizza was great! He went above and beyond and helped me sort it out. It's been a stressful week and his help and patience meant a lot! Thank you!
I Love Papa John's and can say that they make the best pizza! The ingredients are fresh & pizza tastes fresh always! This experience made my faith in papa Johns restored!
I had ordered a pizza without olives & the one which came was with olives. I was upset as I'm allergic to olives and had to discard the entire pizza. I called up to see if they could do something about it. Manager on the call was really polite and offered to provide a replacement pizza. I was in hurry & asked if they could park my replacement pizza for some days. He apologized for a mistake & ensured that I get a replacement pizza whenever I want. All I liked was super customer service & they left me with a smiling face when I collected my replacement pizza. Kudos & Thanks! :)
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