Alex Rosato
It was a great, classic diner experience. When we arrived the parking lot was packed and assumed it would be a long wait, but we were pleasantly surprised that they had available seating. The staff were great and handled the volume of customers well. The food came out in a timely matter as well, and was reasonably priced. Definitely worth stopping in if you’re in the neighborhood!
Bob Kotlarz
This is the best Ruben sandwich twist ever! It is a Ruben Burger. Perfectly made so that you taste the burger in the corned beef and the corned beef in the hamburger! Amazing flavor! I had mine without bread!
The service is the top notch! Best diner in Syracuse, NY
Ben Coyle
First time coming here with my grandfather. We had a half-hour wait, but it was worth it. The wait staff were very polite considering how busy they were. The food was very filling and well. Portioned, definitely will stop back in when in the area.
Katelyn Tousant
They have great quality food for a good price. One of my favorite diners in the area and they have good tasting coffee too. Their deep fried oreos are so good and that’s not a common thing to be able to find at a restaurant so it’s nice.
Bonnie Stewart
Loved the Fretta with chilli amd cheese on top so Delicious amd our waiter was very attentive and. Handsome .Nice place to chill and enjoy some Delicious Food
Catie Varre
Went for an outing with my dad and sister for a special meal after visiting our late mother/ wife. Nostalgic as she loved it there and we had a few meals as a family there. It was lunch time on a Saturday, so very busy and had a wait to be seated. Food took awhile to come out as well, but the server was excellent about refills. When food came, it was hot and excellent quality. I chose "the heart attack". Sausage gravy was tasty, eggs made the way I ordered. All on shredded home fries...a nice touch. My sister was happy with her grilled chicken, and dad loved his burger (that's his "go to"). Definitely won't wait so long to come back next time! Highly recommend.
Shark Man
Our family chose The Gem Diner for breakfast. The service was fast and friendly. The decor is fantastic with a 50's old fashioned diner vibe. Our breakfasts were served hot and fresh to order. Overall, with many different choices in the area, The Gem Diner is one of our go-to favorites. Highly recommended.
Miodrag Torlakovic
Been here few times. The girls (hostesses) are not very welcome. A smile here and there would be nice. The place is usually busy and the food is great. Tasty! In general, staff could be more welcoming. On one ocasione the check was placed on the table 2 seconds after food arrived. Was planning on ordering cakes from the front but didn't get a chance.
Gerald Zaborsky
There's a reason.............for the line. Very busy on a Sunday early afternoon. 10 min. wait and worth it. Great food, super service and wonderful atmosphere. French fries & gravy with the hot turkey. Club sandwich was great. Two thumbs up.
Nic Cottone
Highly recommend this diner! We stopped here before our trip back home, the staff were friendly and welcoming! The food here was great, and the vibes were old fashioned like all good diners have!
Melissa Stio
Visited the Gem after some shopping at Destiny with my mom! Quick service and good quality lunch at an affordable price! Love all of the memorabilia inside and outside of the diner, it really brings the restaurant to life! Will definitely be back in the future.
Bobby Pierce
Everything I remember from Doc’s, and then some!
I had the Hash Attack - and it was awesome! The service was definitely diner-level (think “coffee always full” and a staff with laughter and attitude).
This Syracuse classic can’t be missed - absolutely make a stop for breakfast or lunch and you won’t be disappointed!
Sam Castleberry
Best diner in Syracuse. Generous portions, very affordable pricing, and good food. If you're going for breakfast on a Saturday or Sunday I'd suggest getting there before 8:30 AM, otherwise there could be a wait.
Nyjuwaun Patterson
The food was good. They have a delicious burger compared to some diners I've eaten at. Not the best diner food that I ever had, but it was close enough. The only issue I had is we got there after placing a take out order and my friend added on something extra. We had to wait for it to be made, so the waiter told us to have a seat and he would bring it right out. We sat there, and four other waitresses/waiters asked us if we were all set. I had to keep explaining that we were waiting for the last of our order to come out. The guy who originally sat us down never came back! A lady came up to us to pay, so we did. After her, another gentleman came up and asked if we were all set. This is now five or six people asking us the same thing. He finally grabbed the food and brought it to us (not the original guy). He says, you're all set. We start to leave and the original guy runs up and says "did they pay? Yes, we paid! Then not even a "sorry have a good day." I'm all for everyone helping out, but it felt like too much! Every 3 mins for 12 mins straight, different people asking the same thing. Then the original guy never came back, but can accuse of not paying! It made us uncomfortable. It reminds me of a saying "too many hands in one pot!" Save us the embarrassment, and next time just one waiter/waitress or host is fine! Other than this issue, the food was tasty and fresh. I'm not sure we will be back at least for takeout. Maybe I'll give them a try with dining in!
Miguel Martinez
The menu had a pretty large selection of items priced within a reasonable price range. The place is kept very clean. My hash browns were a bit greasy and plain; however, the omelette was delicious, you could really tastes the veggies. Coffee wasn’t burnt and tasted just right. The staff was very friendly and young. It was crowded and there was a pretty long wait as far a diners are concerned. Other than this everything else was just right if you’re really looking for a great diner experience
Debbie Kozell
Had the cinnamon swirl pancakes and veggie fritatta. Both were really good. Staff was busy but attentive. Will definitely be back!
Nina Dukette
Seated right away. The team works together. I had the western egg sandwich on a grilled hard roll. Excellent...plenty of filling and eggs.
Kimberly Dugan
Really great food! Sadly I forgot to take a picture. I tried their meat lovers frittata and it was delicious!
*update* went back and it was still amazing!
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