Carl's Jr.

First of all, my review is for the sandwich and the Carl's Jr. franchise. The customer service I received was immaculate, considering that it was very late at night (around 3 AM I believe?) Anyway, I was so surprised to see the prices at this location. They are more expensive than the average Carl's Jr. I can understand due to inflation and supply chain issues, but $13 for a "Bacon Beast" Burger was not worth. At $17 for fries and a drink we were approaching $20 combos for one. It was severely lacking in bacon or beastliness anyway (see photos). I did not even get a drink because it was such a rip off, but I was desperate and it was late so I settled on a pretty mediocre meal. Nationwide chains like McDonalds have had more consistent prices and better menus. This is just straight up greed. Y'all need to improve and pare down your menu. I hope you pay the very patient and kind customer service lady well with all those outrageous prices. Not going to be a late night option next time (McDonalds will come in clutch for my 24/7 cravings).

First time I've had a burger from this chain, very good and open 24hrs this site, when the likes of the KFC next door and the Burger King up the road were all closed before 11pm on a Saturday night!? My combo was about 12 bucks and was very tasty, and was quickly prepared and done, with a steady flow of customers coming thru the door.

I'm a real estate guy. I'm driving down El Camino in Sunnyvale looking for a home and my client, an Attorney for Tesla says, hey, let's stop and get something to eat. He's a vegetarian but says he'll order a burger with no patty and Carls Jr. is ok...just wants to get in and out so we can look at another 7 homes....it's about 1:30 and we've already seen 5. We step up to the counter and ask the cashier who seemed to be annoyed and disconnected, if they had anything on the menu that was vegetarian. He says no, but you can order a "superstar" with no meat. I asked the clerk, "since we're paying $6 for a Bun with only lettuce, tomatoes, pickles and condiments, if they could double them up since they were not giving us the patty" He replied, yes but I'd have to charge you extra....really??? We're saving you the $1.50 beef patty and you can't give us 30 cents worth of lettuce and tomato? OK, so now we ask for water and he tells us they don't serve water. I looked at the self serve soda machine and there's water there. I called him on it and he said he can't give us a cup. I ask him to sell us a cup and he says $3/each....at this point its a tense, awkward situation, my client's very annoyed, the cashier has an attitude so I say fine, just do it, we're on a schedule. We get our $3 cups, and our water, sit down and the clerk brings my chicken sandwich but no superstar with no meat....unbelievable. As we finally start to eat some time later, we look over and our napkin dispenser is empty. Look at the table next to us and same thing, in fact no napkins in any dispensers on the tables. Have to ask the clerk for napkins. The chicken sandwich was up to par, but the service, experience, dirty stale dated atmosphere made this a very unpleasant visit....it's going to be hard to visit Carls Jr again when I know Wendy's, Jack in the Box and Burger King are usually much better run.