Bruegger's Bagels

Excellent food, cooked quickly with lots of options. The cashier was polite. My only two complaints are it's a bit pricey at $7 for a basic egg, Canadian bacon and cheese sandwich. And all of the indoor seating hadn't been restored from the covid precautions. It was snowing outside when I went. So, it would have been nice to sit indoors and watch it snow instead of huddling in the car.

Brueggers has been my go to bagel shop since a kid, and i have always had the best experiences. This location is the exception, as their hours vary without notice, and i have driven there for them to be closed. calling before doesn’t help much either, as they don’t answer their phone. When walking in, the staff seems disappointed that we came to eat and they have to do their job. personally, the food is a 4 star but the service of this location makes me not want to give one.

Walked in. Waited to order. 8 people behind me got there food first, paid and left. Finally got my food, went to my car and noticed they gave me the wrong thing. Walked back in, waited more. Finally asked me if I needed help. Remade my food while 4 more people ordered paid and left. Didn't apologize. Not coming back.

I sometimes stop at this location on my lunch break since my office building is nearby. I usually order the same exact thing every single time I go in there and somehow they never seem to get it right. Today I went in and there were three employees behind the counter and they could not get my simple order correct. The customer service is so not nice either :( Not even a simple "Hello how are you?" I usually never even write reviews but I just could not believe how unhappy these people seemed. Makes me not even want to keep spending my money there. Whats the point if my order is wrong every time? :( Sad.