Dunkin'
680 Arthur Kill Rd, 10308 - Staten Island
Recommended by Sluurpy:
2021
#572 of 599 restaurants in Staten Island
Updated on
American
Cafe
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
49/100
Data Completeness
56/100
Verified Dish
Add Missing Dish
📷 Photos (10+)
+2
more photos
more photos
Photo 1 / 10
100%
Google Reviews
364
Google reviews
Very poor management. No hot fudge for over a year. Complained 5 times before writing this.
Staff and faculty 11 out of 10.
Google
This is a beautiful place with great potential.
They have a great manager, great team. They are being supportive of each other. They just need great coaching from time to time.
Google
I order here every morning because I live near it. Every experience is different I swear to god. The drinks are either good one day and then the next it taste water down and bitter. The food is always cold when they hand it to me it’s pre made. At least make it hot you know lol. Going to the other location from now on.
Read more
Google
This establishment lacks the simple foundation of a properly run business. Despite the fact that you will wait in line for ages, you will rarely get what you came for. For a coffee business to be "sold out" of the lids that cover your drink is abysmal and comical. Shifts are always understaffed, not because of the lack of employees on the roster, but rather managements decisions. This place deserves a rating lower than a star but unfortunately, that is not possible. There is a multitude of Dunkin' Donuts on Staten Island, do yourself a favor and avoid this one.
Read more
Google
Wraps were always 2 for $2 now I’m paying $195 for one?? And $1.50 for one donut?? I mean inflation is 9% how do you jack up your prices by 100%?? Corporate greed . You are why where we are as a country. Never ordering Dunkin’ Donuts again . Shop local if you want to save our country from corporate greed.
Read more
Google
I was pretty let down tonight. I went to the Drive Thru of this Dunkin and first on line Yay! I stared placing my order.
I came around to get food and drinks, was given my drinks and my food but was missing my bagel twists. The associate apologized and got them as they were made.
No big deal, right?
But before giving me them he stated I was not charged....
I said I had a whole conversation at beginning of order about the bagel twists, and I asked why I wasn't charged he said the guy didn't know how to work the register.
What??
I then asked for the receipt and right away, says, "You're good," and he hands me the bagel twists and the receipt.
The worst part is when I paid initially I gave this guy a Tip!
Side note: this is not the first time I was told At This Location that an item was "not charged." It was just the first time they had receipt paper.
Not very nice. Especially that I gave a tip!
Read more
Google
Worst management staff ever. I had a problem one time and went to speak to the area manager and he was very disrespectful. He provides no hospitality to his customers and he does not belong in this type of business. However the staff is amazing, the young boys who were running the drive thru were more helpful than the area manager himself.
Read more
Google
Went inside to buy coffee and use the bathroom . I was told the bathroom works but only for employees. You can’t even wash your hands . This is outrageous with COVID . Never go here the place isn’t safe .
Google
Explore more in Staten Island
Help improve this page: