Popeyes Louisiana Kitchen

The low rating is more about the food than the establishment: One star for pleasant customer service plus one star for the new homestyle Mac & Cheese (bussin!) Honestly, if the nuggets weren't so MEDIOCRE I'd give another star just on the strength of the homestyle Mac & Cheese. The "nuggets" and I use that word loosely were so small and heavily breaded, I couldn't distinguish between them and popcorn chicken. The biscuit was average, basic. While waiting for food, I saw sign for Megan Thee Stallion Hottie Sauce. I asked to substitute one for my honey mustard and was told MTS sauce is 25-cents extra. I paid extra quarter to get one. Sauce isn't bad--I enjoyed it more than honey mustard--but it's a scam. Popeye's basically took your run of the mill sweet n spicy dipping sauce, rebranded it, and charged extra. This is part of the reason for low rating: MTS hottie sauce should be no different from any other sauce that comes with nuggets; the packaging is special, but the contents isn't! Lastly, although I really have no business eating at Popeye's (I already regained enough weight over the holidays), if I were to return, I'd stick to chicken and homestyle Mac & Cheese. And I'd pay an extra quarter, if they let me substitute biscuit for a second side of Mac & Cheese.

They never have sauce. Not the one that those I buy for want anyway. Said they were out of Mac&Chesse but proceeded to serve it to several customers. Strange but true. At one point one of the staff was rude to someone as well. Told the guy to "MOVE" very strongly. That is no way to treat a customer. I'll try to avoid this location. Too busy so everyone seems stressed.

What can I say say, if there isn’t an argument or a fight, is always missing or giving us the wrong item, we usually order through the app, they be changing so stuff , last time I ask for apple pie, was giving something else, asked for a fish sandwich , thank God I told my husband to check the bag wasn’t there , and is not the first time, one time I called customer service cuz two items were missing and one was wrong. Never again, gave it couple of chances, but buying here is more of a waste than getting what you purchase.