Dunkin'

Waited 40 minutes in the drive thru to be told they weren’t doing any food, and we couldn’t leave the line so we had no choice but to stay. When we got to the window to pay they all of a sudden had food ready but it wasn’t what we ordered and it was an extra one. I mentioned what we were told and they made us feel like we had no choice now. The coffee my boyfriend ordered was right but mine was wrong. I asked for a Vanilla iced coffee and got a plain one with regular cream. I added Vanilla syrup when I got home because I didn’t want to throw it out. I wasn’t going to write a review because I get being understaffed but it’s the fact that they were rude and when we got home the order was wrong, got charged for the sandwiches we were told they weren’t doing and stayed in the line without knowing they weren’t doing food. They should put a sign out saying that because we would’ve understood and went somewhere else.

the worst ever. Service is garbage . Employees are rude and impatient. Need new people working there , not only that needs to close down if u have 1 worker there. Giving very much holding onto hope that someone will want to work there. Coffee be coming out good though. Oven always down so no hot food. this Dunkin right here needs to be shut down. Make a freaking bank there or checkers

I recently moved a minute away from this Dunkin’ and it has been my go to for coffee. The staff is very kind and the service is quick and efficient but I have ran into a continuous problem. They pick and choose when they want to serve hot food and when they don’t. The first time they didn’t serve me food it was very busy so I was understanding. Although they did tell me the store was too messy inside therefore they’re not serving food and I found that to be unprofessional. Today there were 2 other cars in the drive through and nobody inside and they told me they weren’t serving food. Overall, I haven’t had many issues with this Dunkin’ but there should be no reason they don’t allow half of their menu to be ordered this often.

Took around 40 minutes from getting into the drive thru line, to getting out. I know this location is probably extremely understaffed and that’s no fault of the people who did decide to work, but what IS their fault is telling us that they currently weren’t doing any food items (except donuts), then suddenly having food items when we pull up to the drive thru window (albeit not the items we ordered nor the quantity) and then giving an attitude when we mentioned that we were told the contrary (that being there were no food items). We ended up getting two of the wrong food items and one of the wrong coffees. Perhaps a sign in front of the 40 minute line telling you they don’t have food items would help with decision making. I’d rather make the extra 8-10 minute drive to the Pinellas Park location; Much nicer staff, quicker line and gives you the items you ordered.

Waited 50 minutes in the drive thru and there were only 4 cars ahead of me. Half the time they don’t have any food, and if they do it is either overcooked or stale. A typical order here includes 1-2 mistakes, but sometimes more. Clearly management doesn’t care because it’s been this way for over 2 years now.

Where is the general or the store manager. This place need to be revamped. First of all I waited at the speaker for 15 minutes listening to the person at the window having a personal conversation. So when I gave her my order she then proceeded to tell me the oven isn't working. Then she carried on with her personal conversation. Don't just hire to have more bodies. Hire because they deserve working at your company.

This was the worst Dunkin donuts I’ve ever been to in my life! The most rude group of people working there. They walk around slamming everything because they have an attitude, didn’t even acknowledge me and my 2 sons standing at the register. Had no donuts at all and when we had picked out which ones to get my sons, they came over and bagged them up and gave them to a car in drive thru, which wasn’t there until after us! My boys were so upset! DO NOT EVER GO THERE!