Wendy's

We order the new Bacon Cheddar Burgers and the Baconator fries tonight. We recieved fries with cheese, no bacon, and ordinary cheeseburgers with bacon. There was no cheddar bun, no onion strings, and no customizations. To top it off, it was straight out of the fridge cold. You can see in the pictures the cheese isn't even melted. When I called the manager, he said "That's not possible, I made that order myself." He made no effort to even attempt to remedy the situation. Well...pictures speak a thousand words, people. Will be calling corporate next after the weekend.

I went to the drive through to get a cup hot coffee and a bottle water. The drive through attended gave me my water and the told me to pull up that they will bring me my coffee. I waited for almost 15 min. I saw 10 cars through the drive through all getting their orders. I finally went inside. Two very nice brothers in line let me talk to the cashier. I explained that I have been waiting for a cup of coffee for 15 min. He then asked the lady manager. She gave him a stern look and said in a snippy voice I will get it in a minute. The cashier then flinched. I was shocked at what I saw. The cashier politely got my coffee right away. I felt so sorry for the cashier.

Came to pick up a theird party delivery order at just after 10. Their hours state the dining room is open until 9 and window remains open until 2. The entire building was empty, lights were off, and no one responded to the phone. If there was an emergency, I understand, but stop taking deliveries and post it somewhere on your sign/building. On my way out of the parking lot I received no less than 2 more orders for the same store.

At night in this location if they don't have what they say you can order they give you what you want. They don't even tell you they are substituting. You order a single with bacon they give you a cold triple (no bacon). You order a spicy chicken they give you regular without even explaining that they are doing it. You order spicy nuggets and they don't have it, they throwing in the bag regular nuggets without consideration of breaking the trust between the business and it's customers. This was 1am. They close at 2am, I get it. But don't tell people they can only order certain things then when they follow your instructions you give them whatever you want to anyway.

Honestly would not recommend this particular location. It took approximately 15-20 minutes to get my order, after which they forgot to give me about a third of it. The drinks were wrong, and had stickers placed over the lid where the straw would go. I understand this may be a policy, but it does not come off cleanly when trying to put the straw in.