Village Inn

Had a very pleasant dinner at Village Inn this evening. Our server, Sadie, was the only server tonight, but her manager, Eric, was helping out as well and the two of them easily kept things moving nicely. Eric even went around and chatted with diners and made it feel like a nice old-school diner experience. Now, for the food, it was excellent! My wife and I usually go to this VI for breakfast food (which is always great), but we decided to be different and try dinner items. Our entrees were amazing! The Chicken Ranch sandwich I had was perfectly cooked with plenty of fries, and my wife had a classic cheese burger which she was pleasantly surprised was actually cooked “medium” as she ordered. We concluded our dinner with pie and I have to say, wow. Again, we both tried new pies and they were both heavenly. (A nice final note is that our toddler daughter’s meal was free-which is a current promotion.) A lovely evening!

I normally dine in and love the experience. The other day I ordered from uber eats. I ordered toast for my side with the main breakfast dish. The toast wasn't even toasted... and they gave me the end piece of the loaf..?? Also, didn't receive my other half of order. I brought back the two pieces of bread and showed the manager. I had to come back, because he wasn't there the first time. "Out to the store" at the busiest time of the morning. He tried to give me a free pie with my next purchase. I ended up getting an avocado melt sandwich. He made it right, but come on... your cook didn't even toast the damn bread to make it toast. Also, in the future...throw in a little butter with that toast for a to-go orders.. step it up

Waited like everyone else for a table. Then in walks a PARTY OF 10, THAT WAS SEATED BEFORE US!! WTH??? Our server said a little while for the food. We waited for almost 30 minutes before I called her over for an update. She said that the kitchen was backed up due to a large party.. NO KIDDING!!! THEY SAT AND ORDERED BECAUSE THEY WERE PUT AHEAD OF US!!! RIDICULOUS B.S.!!! NO MANAGEMENT!!!! Seriously need to address this. "I'm sorry" only goes so far...

Got here at 10am, waited for 15 minutes to be seated, nice corner booth. Got drinks and placed order for food, then was forgotten. We watch as people that was sat after us get there food, finish their food and leave. What time did we get our food you ask, at 11:30am. Manager came around and was asking how things was, I hate to complain so I said nothing, but girlfriend said what was on her mind. We got bill and was walking out, Manager step in front of me and I side stepped around him, girlfriend had to tell me he wanted the bill. I do appreciate the gesture don't agree with what happened and still only going to leave at 2 stars, food was good and would have paid for it because the food was good. Will we be back because of food, hopefully the service will be better!