Tim Hortons
371 S Cascade Dr, 14141-9114 - Springville
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Fast Food
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Google Reviews
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Google reviews
Understaffed and overworked so they get a bit snarky with people. Waited for 5 minutes inside at the counter… no one acknowledged me. So I walked out. Yes the drive thru was 8 cars deep and that seems like the only way to get service. I get it. But if you’re understaffed, either close early, close the dining room and go to 2020 times with drive thru only or just cut back on hours. Eventually something will happen and you’ll have to make a hard choice.
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The workers are absolutely rude, they're slow to take care of drive through and if you go in to beat drive through good luck! They will look at you 40 times and not even acknowledge you then when drive through is done they'll go in the back and then finally decide to take care of you.. I wouldn't recommend going here go to dunkin down the street they actually care about their customers!
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Food is great, although service is still running a little slow due to understaffing. Staff members were apologetic for any delays, and we don't mind waiting a little while for the freshly made, hot breakfast sandwiches.
Google
Says they're still serving food, but then changes their minds, maybe they shouldn't show their menus that include food, because their too lazy to make a simple wrap. Totally and utterly disappointed, it's no wonder their losing money
Google
They served me (hot ) tea that was ice cold. Workers were super snippy about masks to the point of very rude to everyone about it. Tables were not clean, bathrooms were a mess as well. No one was friendly at all.
Google
Ordered a black berry mint refresher, well it wasn't the right drink. So I walked back in cause went thru the drive thru first to let the girls know. Now I have been getting this drink since they've come out. Needless to say they said they would get me a new one but when they gave it to me it looked just like the first one, not right hmm did I get my old drink served back to me. Well I thru it out. Was not happy girl was rude!
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They recently remodeled and it's perfect, hopefully it'll stay that way! It used to be terrible for years, now it's how it should be! Love the new look and feel. Food is great.
Google
They were really busy so it took a bit to get food but it was good
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