Review Tgi Fridays - Springfield

Ysmael Breton

Lazy Saturday no one wanted to cook so we went out to TGI Fridays. We haven't been to one in a long time. We ordered the Fridays combo for starters and then me and my son each got a burger. His was the loaded cheese fries and mine was the phillycheese steak. Both were very good. And my wife got the bbq ribs and shrimp platter which of course she barely touched because the combo starter had so many goodies. Like potato skins mozzarella sticks pot stickers and boneless wings. The service was good and the food was good it was exactly what we wanted for a lazy Saturday night. Only bad thing were the dr I nks we got, they tasted a bit watered down. But the prices are always very reasonable. Next time we won't wait Slong as we did to go back to a Fridays.

T B

Grilled chicken came out to hubby super burnt. Hubby was trying to deal with but the chicken actually taste like burnt charcoal and I know because I tasted it.On top of that his broccoli was missing. At that point he didn't even care he just wanted me to enjoy my food on Mother's Day. Of course I was upset about the food he didn't want to send his food back, he didn't want me to say anything about his food to waitress. He just wanted me to enjoy mines. Mines was ok. I believe Applebees might be better then Fridays.

Steven Argueta

The food was good. Nothing spectacular and the 12 wings for 19 dollars is definitely not worth it. Their sauces are good for side dipping though. Was a Sunday so service was a bit slow but they get the four stars for drinks being great. Had one drink each LIT nd whiskey ginger and they were perfect. Garnish and all.

Keith ODonnell

If I could leave less stars I would. I will never eat at this location ever again. The server took our order, and never brought our drinks. The helper that brings out the food consistently brought the food to the wrong table. My wife's order was close but not correct. My order came out completely wrong. Then I waited for another 30 minutes for them to send out another wrong order that I took to go. The whole time never getting a drink ever. worst service of any chain restaurant in the world. I hope they go out of business and the put a good place to eat here instead.

Earl “TOBIG4U” Leach

Good service. Drunk listening has been upgrade from the past. Enjoy the different selections

kassina mclain

Hadn’t been to TGI Fridays in years!! This place reminded me why.. Uncleanliness!!!They sat us in an area with Dirty tables and chairs. Long visible spider web by the windows. Had to have the staff clean up the area before we could sit down. Then Waited almost 30 minutes for a waiter, who had a very bad attitude. Ordered the Cajun chicken and shrimp pasta, My pasta was undercooked!! Will NEVER go back!!

Shelia Green

Remember, this review is based solely on my experience. What can I say, it's TGI Fridays. I had the whiskey glazed ribs with a double scoop of mashed potatoes, because I'm not a big vegetable eater and they don't have corn. Lol. But oh, that WHISKEY GLAZE is the best! Often imitated, but not even close, to being duplicated. It is delicious on everything! That's what keeps me going back! More

Naki Bo

Ordered a spicy chicken sandwich from Conviction Chicken and one of the buns were missing. Not only that, but it didn't look appealing or edible to eat. This is the 2nd time that I've had an issue from this place. The first few times it's always something missing. Will never order from this place again.

Doris Mitchell

The server was very nice the manager was terrible the service was terrible the service was slow the people called out there was only one person working the whole area I was very dissatisfied only ordered a glass of wine. My friends food took a real long time to get out. I had eaten before I got there. This place is garbage I did not care for it at all .

Betsy- Lyn London

Excellent service and the food was very good I give a five star because to the chef is he’s doing a great job I had two different servers they were both great and everything came out on time that’s my fiancé’s favorite place now 😝

Dolores Webber

The food was good, and our server Vinny was on point!! We will be back!

Jacqueline Lorraine Santos

First it started standing for over 5 minutes for someone to come and great us. Once seated the table was dirty. Ordered buffalo wing and after eating almost the whole thing, there was a hair in one of the wings. Ordered my entree, was very disappointed because it lacked flavor. Ended up leaving almost the entire meal! Waiter tried to solve the problem and they didn't charge for those wings but the overall experience at this location was very unpleasant. Won't be going back!

Rhonda McCormick

Thank you for making my pre birthday dinner a special moment! Very good service, James is the best waiter!

Ana Checo

I want to start by saying I have lived in Union for over 10 years, when I started going to this location it was awesome! The last few times I have been there you get a negative feeling once you walk in the door. No one smiles or greets you,the staff expects you to read their minds as to where you need to go. I wanted to give it one last chance,needless to say I was so disappointed ,this was a good place to go after work and relax. This location makes you feel like you pay and you have to appreciate the bad service. I hope someone can turn this place around,show the staff manners show appreciation for having a job. This franchise should have secret shoppers like they do in other companies. Ensuring the service being rendered is up to standards is something that is greatly needed. I gave it two stars for the food it was tasty and had a good presentation.

Claudia Charles

It was our first and last time, horrible service our waitress was terrible, it took more than 20 minutes for her to come our table to even order drinks and our appetizers came before our drinks, I wanted a drink refil she never came to the table we finished eating and pay with the apps and got a box ourselfs from the drink station cause cause no one came to the table, ridiculous.

Carnell Gartrell

Well I was sitting here at my table at about 10 after 5. The server didn't come till about 15 to 20 minutes give or take. We asked to get a battery for the ziosk machine and she sent it back by someone else and started taking someone else's order. We waited another 10 minutes for the manager to come and explain what I wrote above. Some people dont have a job while those who do take it for granted. Individuals need to step up in life and be more attentive to their purpose in life. Not just for this job, any job.

Carol Struck

Horrible, just horrible. We just wanted drinks and apps. Food came first, no drinks until we were almost done. It wasn't even that busy! No silverware - we were given plastic utensils in plastic packs. Really?!! Never again.

Sha Love

Staff was cool .. food was perfect. I had a good time.. great t.vs...

Nesbeth Lastgurl Junie

It was funny when the waitress ask me for my ID when I ordered a beer. I know my age shows in my face.lol

Bruce McIntyre

A little slow on the beer. I hate staring at an empty glass. Was not that busy. American Standard Burger was good.