Wendy's - Springfield - Photo album

This Burger king is one of the best we've been to. Food is always fresh and fries are hot. We try to go once a week keep up the great work.

Went thru drive thru and not only did they get my order wrong, they acted so bitter as if I were the cause for whatever made them feel that way. (I was polite and respectful, nothing like a Karen that could trigger such a response.) I get there are good days and bad days when working but customers

Horrible service. Went around twice to get a plain double bacon cheeseburger. First they caught attitudes saying it wasnt asked when the lady even read it back as a plain double bacon. Then gave it with everything a second time after arguing for 5 minutes the first time. Cold fries. Horrible servic

Pulled into drive thru 25 min prior to closing and was told the system was down and sorry for my inconvenience. Well your lights and drive thru screen are still lit up. Your employees park in handicap spots without proper license plates or placards. Sorry your system is “down” and you want to clo

Come here every morning for breakfast last two times they didn't have any food cooked in the morning and today we sat in the Drive-Thru for 20 minutes nobody answered the intercom the window or the telephone it's going to go spend my money elsewhere just left Wendy's again after not coming here for

They didn't get my order right, food was cold and the laziest baconator fries in the history of Wendy's!

I was very impressed with the customer service of D and Britta. I was charged for the wrong order so I went back in the get a refund. The manager on duty told me I had to come back in the morning, but D took the initiative to ask me what time I came, and what I ordered so he could call the other man

Usually they are pretty good but on 1/28/22 at about 938pm. I was told to wait pul next to the door due to lack of pennies. I waited until 951pm till I just left, cause I had work. Such lack of service won't get me back there ever, other than to get my money back.