Robert Gill
Have eaten here a few times, always get the Gryo. Going to try kebabs next time, here is a gyro meal with baklava. Meat is very good quality, baklava very well made. I've eaten alot I'd know. đ¤Ł
Jessica Rankin
Ordered from the Mr Beast app. The food was ready on time, but I walked into an empty restaurant with a girl standing behind the bar. She was on speaker phone with a man who was either doing math homework or adding up tips. Regardless she sits my order on the bar and barely look at me. I asked her if everything was there. She shoots me an annoyed look. I left and my order isn't right at all. What a terrible first experience. Will be my last. If you're looking for a dirty place with horrible costumer service, run, don't walk to Riad. Posting pics of the 3 burgers I ordered and the 3 burgers I received.
Francesca Rossi
Consistently delicious gyros and yet another excellent experience! I accidentally left my purse there last night and the owner came in outside of their hours of operation to make sure that it was returned to me this morning. You can't beat that level of customer service! I will definitely be returning soon!
Greg Dixon
Rarely do I take the time to give a bad review, but the manager tonight is as competent as a submarine with doors. Our order was missing items and some of our food was burnt to a point it was inedible. We called and informed "management" and instead of being helpful or empathetic to the situation, he had the audacity to argue with us. A single shoe would have a better personality and competency as this dude. Horrible customer service.
Shawna Patrom
From ordering my to go order to walking out of the building was a 10 minute process. Super great gyro the meat is thick and juicy. The ziki sauce was perfect as well. The cook even came out and wished me a happy new year! I will definitely be back!
Nicole Lyn
Came to see the Arthur Duncan Jazz Trio!!! The Music, Food, and Drinks were Absolutely Outstanding!!!! đŻ Try the Greek platter and the Green Pineapple drink! Good selection of beers too!!! Relaxing đ Yes, I meant the Arabic platter!!! The drinks đ¸ were awesome...lol
april berry
I put in an order through Uber eats that was over $100. I received these fries with no crab dip although that is how they were described on the menu on the app. I paid eight dollars for about a half order of fries with some seasoning on it. No tzatziki on the Greek burger pizza looks uncooked. And the girl I talked to On the phone was very rude.
Zubi Pamidi
This place has the worst customer service in the city of Springfield. And Iâm not saying this because Iâve had one bad experience, Iâve had multiple. But I still gave them benefit of Doubt. They food is mediocre. The service is absolutely horrible. They literally pick up your calls and hang up. This has happened more then 5 times. Idk why this place even has a phone number , they donât answer the phone or ignore your call.
Edit to respond to the ownerâs response:
Sean, you suggested I ordered off of your online website: 417riad.com and I did. Upon arrival, the blonde waitress did not inform me my order was correct. I had to check the bag to ensure it was complete and when I did, I found the kids cheese pizza that I ordered for my son was not included. I asked her why it wasnât and she stated âwe donât have cheese pizzaâ. She didnât offer a substitution or even a refund. When I asked her how can I get my money back her response was âI donât knowâ. Thatâs when I told her, her attitude was poor, in which she told me to leave the restaurant. My wife had to come in to ask how our order was going to be resolved and she took my wifeâs number down and said she would have Sean (the owner) contact her. In no way did ordering online make my experience easier and this is absolutely ridiculous service. I would like a full refund for my order.
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