Mcdonald's

The drive through that was taking orders was completely rude and did not allow us to say if we were finished or not with our order. Not only that she was rude but she had very long nails and thats just disgusting when in a fast food restaurant. Once we got to the window the manager waited till she handed our food and got rude and told her employees that it's snowing outside and it's pouring with customers.

This particular location must have focused their training on customer service lately. We stop through there a several times a month to grab a meal or to grab a basket of fries for the kids when the wife and I get burgers at Braums right up the road because both of our boys are partial to McDonald's fries over anywhere else. We always use the McD's app to order and pull over to the curbside pickup area to avoid having to go through the drive thru. The last few times we've been there each person that brought us our orders was so polite, happy and upbeat. If it had been just one employee I would have assumed they were manic or stoned maybe but it's occurred with 3 different employees in a row. Also, we haven't had any issues with getting messed up or wrong orders no matter how busy they are.

Very poor service, kiosks for ordering bump orders before they are fulfilled which means orders are missed. Had to ask to get my smoothie and then they forgot the coffee with my order. We also waited for thirty minutes for a small order. The bathrooms were also some of the dirtiest I have ever seen. Not happy.

Had to wait 15 minutes to get my to go meal. Had to go in to use the restroom. Would have gone through the drive through if I would have know it would have taken two minutes to get my order. I watched 8 vehicles go through in minutes and while I watch them push out the drive through. Very sad that the customers have to wait so long. This was very disappointing cause I we only get a 15 minute break.