This restaurant lacks logical systems for workforce, workflow, and customer service. The menu tagged pictures online aren't on the menu at the restaurant, and don't expect descriptions of what you're ordering on the menu. The staff is super friendly, helpful, and trying their best. Expect your car
Shogun was able to accommodate a large group of us. They were very entertaining as they prepared our dinners. The food was very good! One of the best steaks I have ever had, and cooked exactly how I ordered it!
This place is as you expect, I had an amazing birthday dinner with my wife. The food was very fresh and tasty. The cook was fun and was very entertaining. The sushi is amazing. I had hot Saki so my rating might be affected slightly by the warm happy feelings. Would do it again! Dinner and a show!
Great food and atmosphere. I did see some tables waiting an exceptionally long time for service and the floors were really sticky. Bathrooms haven't changed since this was the Volcano bar. Overall it was excellent food and a good show but the venue shows its roots.
Had a 7PM reservation, we weren't seated until near 8PM waters and place settings in front of us, no greet... Sat there for another hour with only water, finally, after tracking someone down we were able to get a greeting and explanation of the situation. Apparently, they were over booked and short
Beautiful brand new location! Such kind and friendly staff :) Hard working, humble, owners! Delicious, authentic, hibachi meals. Excellent customer service. TRAVIS is an epic chef! Funny, friendly and talented at the hibachi tricks. Steak was cooked absolutely perfect! Definitely support this restau
Had a group of 7 for a birthday, even after telling the chef that was why we were there we didn’t get anything special (we did hear other tables and saw their table displays for birthdays which we did not get). Waited for over an hour before getting any drinks or our appetizers. Our chef was just ou
My kids and I have been going to Shogun for years. I have only been to the new valley location 3 time so far. The food is still fantastic however on my last visit a couple weeks ago we went for an earlier dinner at 5:00 the restaurant opens at 4:00. My issue this last time is for the lack of cleanli
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