Review Popeyes Louisiana Kitchen - Sparks

Usually a great place to grab fast but good food. Today I don't know what happened, customer service was lacking and no enthusiasm from the drive thru employee. My food looks like it was thrown in the bag the fry bag at the bottom of the food bag under the fries that were dumped in.

Tasty chicken and good sides. But sadly they have found the smallest chickens. The colonel definitely gives you more cluck for your buck.

We got the 16 piece meal. The mild chicken was okay, the biscuits seemed a bit dry, and the gravy for the potatoes wasn't that bad. I would have like for the potatoes to have actually filled the cup since the cup size for the sides isn't very big. The coleslaw....had a light pinkish tint so I just tossed it as I wasn't about to try it. The sweet tea was good.

Order a 4 piece tender combo and was given 4 pieces of mixed chicken (breasts and wings). When I went back and explained they gave me the wrong combo the girl was very rude and argued with me and said they gave me the correct food. When I asked for my receipt again (I asked when I originally paid and didn’t get it) they repeatedly said no and that they couldn’t do anything for me. Awful service and a waste of food

I went through the drive through at 8:30 pm and ordered BLACKENED tenders, I was told they were out of the seasoning. I asked for them without the seasoning and was told it’s “unsanitary” I was the GM of the Popeyes in Mesa Arizona AND have my serve safe. I was completely lied to.

Went to the drive thru today and ordered a large mashed potato and gravy. Couldn't find the combo I wanted so I asked for the 3 piece tenders and a apple pie. When I got to the window to pay, I asked why they didn't ask me what side I wanted with the combo and he said hold on. He got the manager who told me they don't add on orders after you've gotten to the window. We drove off and enjoyed El Pollo Loco. Don't waste your time here. Terrible service.

Sign posted on Drive Thru window "The World is Short Staffed' Be Kind to Those Who Showed Up." It starts with the employees treating the guests kindly. I pulled up to the drive thru speaker and the kid said, what do you want to order?...sounded annoyed he even had to take the order. Forgot one of the meals and was bothered even more that I corrected him. Handed me one of the 3large drinks I ordered and was perturbed I asked for him to put them in a drink tray. I paid $31.95 for 3 combos and the food was cold. And you want the world to be kind spending that kind of money for that kind of food. Get your poo together. That sign is an excuse. Yes, everyone is short handed this does not mean the customer should accept bad service on over priced cold food.

Jeez… I had to call out the manager who completely ignored us and the counter. Why even open the dining area if you’re not going to help customers out. Horrible service.