Brittany B
We visit Applebee's often, their food and drinks are really good. My family visited a couple of Sundays ago tho, and there seemed to be only two people working upfront. One was at the bar and a blonde waitress. Felt bad because it was quite busy and the food and drinks took a long time to come out. But overall I have never had a bad experience.
Rachael olmstead
Took a very long time to be seated. Our food was good but the steaks hardly had 5 little mushrooms on them. My daughter in laws pasta was rather dry. The appetizers were really good and the alcohol was good. Service was good. It was my parents 50th anniversary so they gave them a piece of cake with some ice cream for free. That was pretty nice.
Sara Davy
The service was beyond great. We were greeted at the door by the manager and the hostess listened to our seating preference. Our drinks and food arrived very quickly and we never had an empty glass. Multiple people checked in to make sure everything was okay. The games made the evening the most fun we have ever had at a restaurant.
Katherine Martinez
There were only 3 waitresses on the floor from what I could tell. One behind bar, one doing tables and another doing curbside/food delivery services. Understandable w the current situation in the world. They were all working and accommodating people. Keep in mind, we dined in at 2 in the afternoon so it wasn't too busy. The problem was more the food, and bathrooms. Food was pricey for how bland it was. We could've had better at the Carl's Jr. down the road. My husband and I packed our food to bring home to the dogs just so theh didn't feel bad but we didn't like anything. Even my 5 year old said his fries were "yucky," and he eats fries day and night. Bathrooms also smelled soooo bad. Again, services was not bad. Our waitress was nice and even though she was doing all the occupied tables alone she checked in often.
Kris
Ordered 2 for 25 to go. The food was piping hot and delicious. I checked my order before I left and an item was missing. They were more than happy to fix the mistake. Fries were a lil crispy and hard to eat but everything else was perfect. The woman doing the curbside orders was super friendly and polite. When I went inside to get my missing item the woman taking the phone orders was getting annoyed by the caller she was dealing with and came off as snarky to the guy who was waiting to talk to her. I feel sorry for anyone having to deal with her as she seemed just awful
Cherry Land
Never, never order Curbside-to-Go at the Sparks Location! Particularly in the Summer. The to-go spaces are in the sun. I arrived at exactly the time the order was supposed to be ready. I waited a few minutes and no.one came. By that time my poor dog was panting, so I took her out of my vehicle and onto the grass in the shade right next to the and called the restaurant and they said they would be right out. Someone took a step out of the door and before I could catch her attention she went back in. After a couple more minutes I called AGAIN, and told her that I was there on the grass, and she said they weren't allowed to talk to homeless people. Which I found a little insulting since I was wearing what I wore to the office that day. Anyway she came out and handed my food to me roughly. I was not willing to give my dog heat stroke while waiting for my food, and was treated badly for it. How about some canopies or something? How about some actual customer service skills?
Don Lininger
Quality and service have taken a dive at this location lately. Servers bring your food. Never return. Steaks and chicken have been dry, over cooked, cold sides. Mgr gave us a coupon for an appetizer on next visit. Next visit was same subpar food and service...not sure if I will return to this location. At least until enough time has passed for a turnover on employees or management that provide better service and quality of food.
Jerry Byrne jr
Really bad place to go. Server was horrible took 25 minutes to get our drinks kids drink was last to come smh. Steak was under cooked twice complained to server who brought back even worse. Offered free dessert but never gave it. Kids cheeseburger took longer than a ribeye entree so confused. Ordered second round of drinks for the server to completely forget and when i asked seemed to have no idea what i was talking about
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