Sluurpy > Restaurants in Southborough > Cold Stone Creamery

Cold Stone Creamery - Southborough - Photo album

Usually a good experience, though the amount of ice cream you get depends on who’s making it. This time was really upsetting. I ordered a medium, but got the same amount as my husband, who ordered a small. And, my waffle bowl was burned and so brittle, I couldn’t use it. It looks like whoever made i

I went to this coldstone today and was amazed by the waffles! The case was full and every waffle looked perfect. plus they tasted great along with the ice cream. Definitely recommend taking the trip to this coldstone!!

I wish we had looked at the reviews for this location before ordering a pick up order tonight. We ordered ahead of time and went to pick it up, and on top of waiting additional time for the order after arriving (which honestly wouldn’t have been the worst part)- there was no sense of urgency or prof

Worst experience. Went to get ice-cream and gift cards as teachers gifts. The staff was totally clueless and unsupervised. They did not know if their store sold gift cards. They had to call their manager on phone for everything. Once the cards were located, the staff was unable to load them and said

Yummy, delicious ice cream; various flavors; so many choices of mix-in's, it's hard to choose! Staff was friendly and patient while we made up our minds. We will go again soon.

Very good rich ice cream! Sizing is not huge. Depending on server, it might take a few minutes extra. But all and all a B+ no doubt

Excellent customer service from entry to exit, the staff is very friendly, the ice cream is top-tier and I will definitely be coming back

Pretty irritating that it was chat fest while there’s a whole line of people. Also took like 3 times as long for my order, literally had 1 solid chunk of butterfinger, which was lost until the bottom of the ice cream. The waffle cone was old, but in the back ground you could see a messy bowl and waf