Domino's Pizza
1933 S Church St, 23430-1852 - Smithfield
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Google Reviews (8)
Online ordering was misleading on coupons. Staff I spoke with at the store was very polite, and explained the situation of the extended wait time. Online ordering said 22 minutes for delivery. Was told they only had 1 driver and the Online time frame did not reflect their shortage of drivers or order load. Dominos corporate must do better to update their ordering site to reflect true times for delivery.
I gave 3 stats due to the friendly staff and their professionalism.
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I had no issue with this location until a month ago. I order a pizza and they waited for hour to call and tell them there was no delivery driver. So my pizza sat at the store for an hour before I got a call. My last experience they never gave me my drinks I ordered and when I called the store they hung up on me and then put me on hold for over 5 minutes l. Needless to say I will not be a returning customer.
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Do not order delivery from this place! They only have 1 driver! Your pizza will sit for 30 minutes to an hour after being cooked waiting on that "1" driver. By the time you get your pizza, it will be a soggy gross mess. Second time this happened, I called and cancelled! I understand there are job shortages, but you shouldn't allow this to happen. In fact you shouldn't be cooking anyone's pizza order until you know the driver is close to being ready to pick up that said order! Use coming sence!
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Placed an order an hour before they closed. After waiting 45 minutes and calling several times and waiting on hold, we went to the location. On the way there, we got a notification that our order was canceled. When speaking with employees, we were told they stop making orders and start cleaning an hour before they close. Employees were very dismissive and unapologetic.
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We are always taken care of. The amazing management and pleasant staff have represented the Domino’s brand well. Appreciative.
Google
All of their drivers quit. There's a good chance they'll completely delete your order without calling you. They stop taking orders at 10:30. It's a shame because this used to be the only place that would deliver food past 10. Now they won't even do that. Dominos: you need to pay your drivers and maybe they'll stay longer than 3 days.
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Everytime I order, there’s at least an hour delay on top of regular delivery. They have also gotten my order completely wrong every time.
You guys are severely understaffed… your general manager needs to employ more people and have them sufficiently on deck. And you need ti pay them how you would pay someone to do abjob RIGHT.
Not the workers fault.
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Google
We had a tricky order that consisted of a gluten free crust, one that was cheese-less, one that only had cheese, garlic bread, and one actual regular Brooklyn style. We were told 45 minutes and they were even quicker than that. Everything was accounted for, sauces and all - such a lovely surprise. Will definitely order again.
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