Pizza Hut

Date Wed August 28,2021. We ordered a deep dish and wings. The pizza had to be ordered 3 different times. The manager was very polite, no issues there. The issue is that the pizza's that we got were nothing close to the deep dish crust. This crust looked like a standard pizza crust. Soft and plyable like a regular pizza. I fear that they were not using enough oil in the pan. I called another pizza hut and explained the issue. They said that it sounded like they were not putting enough oil in the deep dish pan. Normally 3 servings of oil is used from the pizza hut dispenser into the deep dish pan. The oven has to be hot enough to basically fry the dough as it is baking. If enough oil is not used the crust will basically be like a regular pizza. I think this is the issue at hand not enough oil or not a high enough temp, or a combination of both. This is the first issue I have ever had at this store. Again, the manager was very polite. Hopefully the issue will be corrected and the great deep dish pizza that has been enjoyed for so long from Siler City Pizza Hut can be enjoyed again.

They can’t keep good managers-or any kind of manager.They promise me “call me & I’ll fix a problem“ but have left when I call to get one fixed. Last nite’s prob: no knock when pizza arrived, no notice on delivery tracker, so pizza was left outside for a long time, box not sealed & open to bugs, food cold when found. No dinner for me, $25 down the drain & no one to report problem to (it was 9:58 pm when I called, no answer).

I never give a strongly agree because i feel that they could do much better with the delivery considering i live directly across the road a tenth of a mile and it takes once out for delivery 25 plus minutes to come to stop light go straight turn left and then left again into driveway. Literally 3 minutes with having to wait for light to turn green.