✨ Robert ✨
I hope you see this!
Robert was so helpful! It was my first-time buying a real tree in away from home. I was a little early and they were not ready yet. Robert and his British accent were everything I needed this holiday season! Thanks for the help, cutting and loading up my perfect tree!
My mom ordered battery chargers for all of my brothers. They didn't have the cell charger,so we returned them. Walked right in to returns. No questions asked. With proper info and credit card. Was refunded and went home and bought different ones from them because the return was so easy. The parking
Went today to purchase PVC piping. I called 2 days ago to make sure that there was a way to cut them at the store into the sizes that I needed. Yes. After I got my tubes, I was told just to look for someone in the aisle and they would help. Only customers were there. After finding one person who did
Rentals service was great with Rodney. Honest and neutral individual. Made sure my carpet cleaner was cleaned before I rented it.
Two individuals up at Customer support made really negative comments on my appearance after I walked toward rentals. Fae, Manager on duty, handled the situation and made
RE: Customer Service
I wish to give a shout out to Roy in plumbing at the Bitterlake store on Aurora. Roy was extremely helpful as I purchased all the needed fixtures for two bathrooms. He knew exactly where the brand I wanted was stored, accessed fixtures I couldn't reach, helped me order fixtures
We visited this Home Depot looking for a Christmas Tree last December. We visited other stores before, and the prices were so high... Here we found a nice, beautiful Christmas Tree (not a natural one), for a reasonable price. We also bought a Train and The Start to hang in top of the tree. The staff
Best consumer-level contractor supplier. Better brands, Pro desk services are the 'Above and Beyond' element that puts them over the competition.
I am not docking a star from this particular store, but rather the fact that Home Depot needs to resolve the issue where the store NOT on Aurora is called Aurora, and the store that IS on Aurora is called Bitterlake. This makes for a very confusing pick up order experience as the stores are in the s
Ben working at the Nursery was extremely helpful and patient with my Christmas Tree. He helped me solve the problem I had with my tree stand politely and efficiently!
Great experience of finding a lot of items. Bought a few plants for my daughter's house. Loved them.
Bought paint the other day, and the clerk Kathleen was very rude to the other employees. I ask her if she was having a bad day? Then ahe was rude to me!!! Never have had a bad experience with Home Depot before.
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