Chipotle Mexican Grill

So it's like your basic everyday Chipotle nothing special or over the top. The crew was nice they didn't seem rude like you would get at a regular chain fast food place. The line moved quickly. I enjoyed my veggie bowl. I would recommend this place. I do not recommend ordering vonline and picking up though I would be there in person to make your order

This is the dirtiest, nastiest Chipotle I have ever been to in my life . The food service area was disgusting with chunks of chicken in the queso. The girl working there was slow as Moses and rude. They were out of a lot of food and the line was insane . They had chips , but only for online orders. We were so excited that there was a Chipotle in Sandusky to hit up after CP, and sadly we will not be returning .

This chipotle is the most poorly run restaurant I have ever witnessed. They are always out of at least one major ingredient, always understaffed, and will give you undercooked rice, chips, and anything else they don't feel like actually finishing. if you try to avoid the insane in person wait times here, the online order will give you less than half portions and you end up not getting any food. Even in person they will give insultingly small amounts to avoid restocking or just making more freaking food. I get that food service isn't where every one wants to be but it seems like this restaurant just really doesn't want to do even the bare minimum. I've watched one staff member take 20 minutes to serve two people while other staff members watched or played on their phones. Went in at night (over an hour before close) and they declined to cook or put out more chicken, steak, or anything they ran out of. It seems like there is always an excuse for them to turn away customers (cash only, online order only, completely out of most meats, grills down, etc.) It's just so poorly managed and not worth the hassle. The food is good in the 1/20 times they manage to both have what you want and cook it correctly. I've worked in food service and understand the work sucks sometimes, but it's still not an excuse to just not do it.

This place is a joke. Do not go here, they are short staffed. Lines are long. Service sucks. Ordered online the other day went to pick up my meal. And was told I could get in line for my food or call a number for a refund. Was on the phone for 30 minutes, my whole lunch. Went back today to redeem my credit, and they didn't have half of the food ready. I will not be going back.

7pm and out of everything. How are you out of steak and lettuce with hours to go before closing? So not waste your time here. Go to Kroger and make your own. Complete denial of responsibility, wouldn't allow us to modify things to accommodate for lack of items, like extra tomatoes instead of lettuce? Nope. Walked out.

Soooo tired of driving to Chipotle, getting to the counter only to hear, "We're only taking online orders today." How am I supposed to know that??!!? Is a social media post or a simple sign on the door too difficult? I ordered online once but will never do it again because the food barely filled up the bowl!