Cold Stone Creamery

Very rude young lady behind the counter disregarding a Dasher trying to ask a question, while another employee was helping a customer. Telling him "NO WAIT" very bluntly then saying "Not you guys to the other customers" because she knew she was being rude. I'm sorry but dashers are in your store on behalf of your customers, treating them rudely and making them wait while fulfilling numerous other customers orders before even acknowledging them is very rude! It's one thing if the Dasher is trying to cut you off while speaking with other customers or continue asking questions but this wasn't the case. I'm sorry your having a tough night but it's not the dashers fault or problem. I was also 30 min. Late on my order because apparently dashers picking up orders for customers that aren't physically in the store just aren't important enough to get service. Sorry to the customers that had their orders delayed, what a shame. We represent your customers please be kind to us!

Excellent flavors with quality Cold Stone Creamery in both traditional and San Mateo. The restaurant is very spacious and great for groups. There are a lot of flavors and if you're new to Cold Stone Creamery, make sure to ask to try some. Definitely opt for the waffle cone. We got the black sesame and taro, but the thai tea was also on our short list. We also sampled the wasabi ice cream and were pleasantly surprised - there was a kick to the flavor but still was palatable. The scoops are large -1 per person is good rule of thumb.