Peets Coffee & Tea

My experience at Peet's on Van Ness for the most part was positive. I particularly appreciated the indoor seating. The cafe was visibly well managed and very clean. I appreciated the fact that Peet's offers self serving condiments unlike it's competition. The staff was good natured and very efficient. During my visit, i ordered a Medium Latte with Almond milk. The price advertised was $4.30 for a Medium Latte, but at the register the charge was $5.70. i asked if the charge was an error and i was informed that Almond milk was an extra charge. $1.40 extra. Aside from the unexpected charge. I will return to this location.

Employees are friendly and prompt - for the most part! Of course, we are in a labor shortage, which is why it is 3 stars and not 1. However, I find it a bit annoying that they will have the barista (of which there is 1) handle the mobile order food at times. This has led to multiple instances of me waiting while the customers that are in line are served first — many who get in line long after I have arrived. Of course, this is fine, but then what is the point of mobile order? Should I just never use it? I used to come here every day, and for those who are patient, it is a great place. However, I have found that other cafes and restaurants (while are short staffed) have been doing a better job.

The staff here are friendly and cheerful. Makes a delish mocha frappé! I come here for my caffeine and sugar fix, and always leave with a smile. 😁 Just discovered the Peet's Coffee app. So far I've redeemed two free drinks of my choice. Definitely recommend downloading the app and getting coffee here! ☕