Domino's Pizza

9pm walked in customized the "Extravaganza" , no olives, no sausage, no ham, added chiken and japeno. Was supposed to be 20 min. 9:48pm received pizza, Ended up being almost an hour. Olives, sauge and ham were not removed and pizza wasnt even cut, which we realized when we got home. No ackwnoledgement of any delay was made ever, staff seemed to not have interest in customer satisfaction/experience.

I normally order through the app and most times, the food arrives within about half an hour. However, despite being short staffed right now, there are times where the delivery was not nominal. My mom ordered once and the pizza arrived an hour late, and with there being one driver, my sister and I waited half an hour with the app saying quality check. They should have at least 2 drivers so they can get orders out at an agreeable time for customers. They're probably keeping my pizza warm, but when my mom ordered it, the driver drove to another house when he was about 2 minutes away, and then claimed that her order did not have a diet coke, despite her receipt saying there was a diet coke. It was also lukewarm at best.