Subway

Never had issues, except lately each time I come here near closing time, the employees tell me they’re closed even though there’s 2-5 minutes before closing time. The last three visits I’ve had in this subway I’ve been told that I can’t order because they’re closed even though it hasn’t hit 9pm. I get that the employees still need to clean the line and put everything away, clean the lobby and do dishes, however, if the hours say until 9pm, we should still be able to order before then, it frustrates me that I want subway sometimes but can’t go right away due to my job, and get denied service even though I make it right before closing time.

Usually my number one spot after the gym, today was a totally terrible experience. Sat in the restaurant waiting for the employee to get off the phone about a babysitter?? She didn’t acknowledge me or look up at all or at least say “give me a second or two” Finally I’m walking away, and when I was halfway down the street she came out and yell did you still want your sandwich?!?” Nope.

Ordered delivery thru the Subway App. Employee calls me to tell me that they do not deliver (even though the app clearly says they do). A little bit of an inconvenience but no problem I will go pick it up. I asked how to get my refund for the fees/driver tip I paid and she informed me they have to call the district manager to get it taken care of. It has now been 3 days and I am still waiting for a phone call. I have tried calling there multiple times but no one answers the phone. Clearly they think its ok to keep people's money!