Burger Lounge

I pick this place frequently because of CONSISTENCY compared to many other places that can deliver the whole package, but NOT w/ consistency for the return customer. This is the name of the game in terms of my loyalty to a restaurant. This place gives me reason to go far less to sit-down restaurants, like nearby Fidel's, Jacal's, Thai, Italian. Is B. Lounge perfect? No. Do they have personnel that are quick to fix it w/o attitude? Yes. Last night, another set of perfect burgers/fries but then we ordered their new/temporary offered shake. We finished our meal and by his time it became very crowded, but I went ahead and ordered the shake. Five, ten, fifteen minutes went by... kind of too unreasonable a wait for one shake. A nice employee came by to clean tables and I asked her the status. With a smile, she came back in less than three minutes with the shake in-hand. I picked this place for my birthday dinner when my family laughed and said I should pick a nice, sit-down restaurant. For it, I had a perfect, quaint dinner on their patio. Since then, we went to birthday dinners for my family members a sit-down restaurants and service and consistency at those places were a flop, not to mention restaurant staff rudeness. Now we go to Burger Lounge several more times a year, simply for birthdays! ;). I just hope they continue to train their employees of being extra courteous, unpretentious, friendly and available when mistakes happen.

4 stars for the service!! Awesome service but the place is so expensive!! 2 burgers and 1 kids meal cheeseburger no fries, no soft drinks and 1 milkshake(maltstyle) was $45. Wow I will be sticking to in and out or 5 guys forsure!! Ok burger was good but not amazing 3 or 4 star.. The chocolate malt was 5 stars 100% so good I was very impressed with the malt and service!! Service is tip top! Thank you guys!!