Little Caesars

Drive thru was a little busy, ordered a single pie asked if it could be made fresh they agreed to but once I got home I noticed the box was quite cool to the touch, opening the box confirmed the pie wasn't freshly made. I called and explained the issue, they quickly apologized and offered to replace my order with a fresh one. All in all they made good on the issue without any hesitation. However the inconvenience of it all lies in the waste of time and gas used returning to the store to get what I should have gotten in the first place.

I was not able to order through the app due to it's technical difficulties so I had to order in-store. The place was somewhat clean aside from the counters having spots of residue and the walls having left over glue from previous things being posted. The menu was not very well advertised so unless you know what you want they really don't have a full menu for you to browse. The prices are a bit high compared to other pizza locations. The wait for my order was about 12 minutes and they got it wrong because they were supposed to give me two thin crust pizzas but only one was thin crust and the other was regular. Toppings on a single topping pizza are a bit light and the pizza was sticking to the cardboard box. The staff was kind and friendly and they do have plastic shields in place to assist in social distancing during Covid. Employees were working fast in the back and they were wearing proper food safety equipment. The parking at this location was a bit crowded as they have to share it with other businesses in a small lot, and also have room for drive thru traffic to go in and out as well.

Used drive thru, should just have kept going because the line was long BUT it's drive through should not be long. WRONG... Had 5 cars waiting to order & at least 5 that had already ordered. Was almost 2 hrs before we received our order. It was complete chaos, window personnel did not even know what our order was & it seemed like it was being made to order...what good does it do to order on speaker. Asked at window why it took so long & it wasn't personnel shortage. Never again, no food is worth that wait. Worst part was I couldn't back out, I was blocked in & I wasn't going to inconvenience those poor fools like me to have gone to little Caesars.🙁