Sonic Drive-in

It's hit or miss at this location. Sometimes the employees are friendly, smile, and quick. Other times it takes 15 minutes for them to take your order after pressing the red button, then takes 20 minutes to get your order of a couple drinks and a half melted bag of ice. The last 2 times I went here I ordered the small chicken sandwich slider and the bun was BLACK toasted on the inside and hard and chewy.

We waited over an an hour and a half for some chili fries. CHILI FRIES! ALL of the workers were just standing there not even cooking or prepping orders while I stood outside of the kitchen area. The manager took 30 minutes to come outside because she was in the bathroom, and at first I thought she had an emergency which is understandable but really she was in there being overwhelmed. The manager would not be overwhelmed if the workers actually did something but since they were just standing around doing nothing, of course she would get that way. I was the first to come out of the car and say something and soon after a couple came out and then it turned into all customers coming out of their cars and talking to the manager. WILL NEVER COME HERE AGAIN AND I DIDNT EVEN WANT TO COME HERE IN THE FIRST PLACE!

This is the absolute worst SONIC DRIVE- IN on FM 78 near Foster Rd. in North America me and my girl waited nearly 1 hour and a half yep you read it right tonight not only did they not answer and take our order at the kiosk they did not acknowledge us at all as for the other 11 cars on our side that we're waiting just as long that all left. I do not understand why the this franchise continues to give out deplorable service and food and the Sonic Corporation or Upper Management and I do not mean the Local Manager in town I mean corporate management is not doing anything to uphold customer service and good quality control at this location and hold on-site management and crew members accountable for their actions the customer service here is the absolute worst I've ever experienced and I thought the Postal Service and Walmart's customer was horrendous this location makes them look like a walk in the park.