Review Whataburger - San Antonio

Rachel L

During the latest visit it was a busy Friday night in the area. The drive though was starting to wrap around the building, so we decided to order inside and wait for our takeout order. Placing our order was easy. The wait for the food took a while, but considering the place was super busy and our order came out correct that was no problem. We enjoyed the typical Whataburger fair burgers and I tried the chop cob dinner salad, it was all good.

Denika Givens

We're only here for vacation so hopefully I never have to go back! I went through drive and placed an order for 2 combo meals. They left the onion rings out of my bag. Yes shame on me for not checking before I left but shame on them for not checking before I left. I called back when I got to my hotel and the manager seemed really nice and asked that I bring my receipt and my order will be replaced. Fine! Well I get there and the cashier didn't want to remake my sandwich because I apparently already had it and was just missing onion rings. Who wants a cold burger with fresh onions rings? So he gets another manager, not the one I spoke to and she said they would do it just let them drop fresh onion rings. Great!!! Well it was lies! The burger was replaced but the replacement was terribly made and messy. I did get the onion rings that I drove all the way back for BUT THEY WEREN'T FRESH!!! What was i even waiting for!!!??? Horrible service! Horrible staff! I didn't even ask for a refund just make my food right!!

Abigail G

It’s literally the worst they always forget the sauces for my chicken tender meal, the managers are the sweetest and really understanding about the situation but the workers need more training I heard a girl that was on curbside I guess on the phone with her AirPods in cussing out loud.

Victor Valdez

Service was excellent and food was nice and hot cashier also waited for me to come back from washing my hands to give me my food now that’s what I call awesome service. Thank you

Zanaida Garza

asked for extra sauce on both and patty melt no onion and they give me this

Erykah

I like to get breakfast from here time to time but unfortunately not anymore and I won’t be returning. The cashier Brianna was rude! She got upset and sighed because I told her can you give me a few minutes… I guess that wasn’t convenient for her. I was ready so I was going to order then she said can you hold on … I’m thinking why?? Now she’s doing it back to me? Completely quiet and I waited and I shouldn’t have!! Then she says oh have you been helped? Like really!! Ugh ! I told her I’m waiting for you! Proceed to order then pull up the girls are so not friendly, no greeting or a hi! Should have known with these young girls. My order took forever and I spoke to the manager about the cashier taking my order , the same girl who took my order gave me my food with her face turned the other way. I agree with other reviewers these kids are rude! I won’t be coming here anymore

Albert Cantu

I don't eat here much any more. It seems that it's a very difficult task to package the correct order. So I just come here for the hot cinnamon rolls. They are always hot....thank you Whataburger!

Aranis Salinas

The drive thru line was way too long so I figured I'd get off. Ordered the chicken strip meal with gravy and a chicken strip sandwich with a side of gravy. 30 minutes! later my food came out and my strips had no gravy and was missing my side gravy .

Elida Garcia

My husband picked up breakfast for me Friday Aug 24th around 615 am. But instead of getting a jalapeno cheddar biscuit & sausage....he got 4 pancake syrups, 2 butters, napkins & fork/knife in the bag. Yes, they got the tea right but no food in bag.

Amanda Dawn Trujillo

I went ordered the number five like I always do and they forgot the meat patty like seriously I mean okay forgot the bacon fine but the meat patty seriously how do you for get the meat patty when your a burger place

Jessica Jewelz

I eat grilled chicken salad here regularly and found this little bone after almost choking on it!! I thought it was a crunchy carrot shred, What even has bones at whataburger?? This is sooo disgusting!! Would like to post the pic of it but it doesn't give me the option to add it.

Emilio Rodriguez

Service and food are always on point compared to the store on Military and south Zarzamora

Priscilla Garza

Very friendly place employees are awesome ! Highly recommend

Travis Pope

I'm from N.C. and the What-A-Burger there is so much better food and customer service wise

Robert Pastrano

Good burger... but not what i order.. went to drive thru.

Frank de la Cruz

Got order wrong then didn't get food after 25 minutes went to complain said it was a mistake tey wrote wrong number down took another 10 minutes to get cold food and burger wasn't the way it was ordered very disappointed in this establishment won't bother coming here again

Pam Haley

Love this place! Love my burger with b.b.q.sauce, onion, lettuce, tomato and cheese -once in a while bacon.

Marcos Martinez

Slow services at 1228 am 10/8 got cold burger and fries but hot apple pie!

Johnnie Scott

The best burgers in the world next to tom&eiddies!

John Carino

Try this place if your out this way better than In and Out

Hector Galvan Jr.

All right. Try their cinnamon rolls. Mmmm