Taco Bell

I've ordered online several times with no problems from this location. Tonight I ordered and drove up around 1:30am because google and the app said it was open until 2am with no answer on the drive thru screen and pulled up to the window to a sticker saying they were open daily from 11am-1am. Hours need to be updated.

I bought a full meal here and they denied me water, in Texas. Was told it’s their policy. Location is not eco-friendly. I have my own small container for water and was told I cannot put water in it after ordering an entire meal here. They said they don’t even give water cups to customers to fill because they could fill it with something else. If someone fills it with something else then tell them to pay or trespass them from the location for stealing. A fountain drink is about 15 cents worth of product. They could even fill my personal cup with water if they wanted but they don’t. When speaking with the manger I was told it’s their policy they will not allow me, can only have them give me a plastic cup and then I can use that to fill my own cup. I mentioned that being a waste of plastic and I didn’t want to waste plastic daily for just a glass of water. They didn’t care. They lost a daily customer buying full meals. I’ll go somewhere else more eco-friendly. I mentioned to manager they are creating a situation where for me not to use plastic daily Id have to go elsewhere. Didn’t care and told me to go elsewhere. Seems silly to lose a customer and pollute more over worrying about someone possibly using 15 cents of drink syrup. I just wanted water but can’t get this here. Advise to go elsewhere as I will. Stupid policy. 5/13/2022 2:15PM