Ernesto Vigil
The three times I been to this place, the same poor service. I finally got my food head home to find out my whole order was wrong a very simple order. Would go back to complain or call but I'm just fed up with waiting again. The girl at the drive through was cursing up a storm at the manager which he seemed to just tune out. I understand that they get frustrated but come on if you don't like your job quit.
Dylan Ruiz
Waited 30+ minutes for food to be ready. Employees promised it would be hot and fresh, it was neither. When I got home, I opened my chicken sandwich and it was BITEN. It was so disgusting, I didn’t even want to eat anything else I ordered. Threw the whole bag away. How do you serve a customer something that’s bitten? I swear, I would give this place ZERO stars if I could. Never going back to this Burger King. Probably never going back to any, actually. To whichever employee bit this and let them put it in my bag: you’re disgusting and I hope someone does that to your food one day.
Melissa Martinez
Never had any problems with this location, food is fast, delicious and made hot and prompt, staff are cool and laid back.
The homeless tend to hang around this place alot, but usually just to use the restroom or get water, which is not a bother to me.
Sucks that the play area has not been opened, the kids really miss playing in that area.
Jesika Otero
Absolutely the worst trip to Burger King in our entire lives!! The staff didn't know their head from their... we ordered and dined in. Our order and EVERY order after ours was wrong. The cook even came out at one point to talk to a customer to try and figure out her SIMPLE order of a whopper with no mustard add cheese. The manager couldn't care less. She acted like there were no customers and no orders coming in. I felt bad for the people ordering from the drive thru, if the dine in orders were that messed up I'm sure theirs were too. We will not be going back to this burger King anytime soon, if ever. If you order from here, CHECH YOUR ORDER!!
Jay Tavor
Very friendly staff, person a drive-thru was very funny and making a joke with me . they were nice enough substitute free fries because they ran out of onion rings. Best experience there so far. To the young man who made me laugh, have a good summer vacation.
mario lopez
Worst burger king in San Antonio. This not a dobble staker where is the bacon?
Isidro Gonzales
Absolutely horrible. Didn't have jalapeño bites. Had no frozen drinks. Ordered chicken sandwich, and bread was stale and old. Also ordered sourdough bacon King. Barely had 2 small pieces of bacon and bread not toasted. Skip this location if you want decent burger King food.
Man with No Name
Went to this place this morning at 10:30 am ordered 3 Impossible Burgers since they had them 2 for $ 6.00 well here's what you get the Buns,very little Lettuce, Lots of pickles , One Ring of Onion, & Mayo!!!!!!!!
Plus the patty was just warm not even Hot.
Had no choice but bit into them when we got home.
Never again will we go to this place on Commerce St.
Perry Cisneros
Love the service and the staff. Always friendly, courteous and ready to treat you like they know you personally. I've always been greeted and thanked after I get my order. No long waits at the drive-thru either. Food is always fresh and hot. I just wish they had more than one size when you order a shake. Overall, BK is a great place for fast food. Highly recommended. �
Mightkey Cruze
Horrible service dirty
Fly infested place.
Ths place needs to close
Its drs or change!!!!!
Jessica Rodriguez
Recived horrible coustemer service. Went thru drive thru and wasn't even dont ordering. Lady told me my total was told to drive up. Being I wanted to add only a drink. She told me she can't because she on time limit. Like i dont give a shit if your on time limit. Your supposed to do what the coustemer says. Also. How hard it is to add a drink for an order that wasnt completely ready. In case anyone want to know. It was a black lady that tool my order. And no I didnt get a name and i didnt even get a receipt when i got my change back so i can make a complaint. If anyone has corporate number please let me know. Honestly if this keeps happening. I'm just gonna stop ordering food there. Used to work at a fast food resturant and I can tell you that ya coustemer can order at thr window still as long it is something that can take at least 10 seconfs or less.
Naomi Lin Ramos
It doesn't deserve the star I gave them
The WORST customer service ever by the manager Himself & I have been back 3 times in 4 months to see if it has improved sadly it hasn't.
I have called and complained before.
This Location Is Just Awful Always Dirty employees to busy on phones & horseplaying. I Have to drive 10 miles to get decent sevice and food I Don't know how this location stays in business with this kind of service
Victoria Elaine C
My first experience when I dined in back in January wasn't so good but as I was looking for some food before class I decided to stop by again. I just left and the burger was hot and fresh and the young lady in drive thru was friendly and full on smiles. I didn't catch her name unfortunately �
Dora Elia Vasquez
There were too many flies here. It made eating my meal in peace a real challenge. Next time I will bring a fly swatter.
Liz A Ramirez
Yesterday i purchased 4 kids meals. When i got home the kids emptied the food on the table. Stuck to the bag of nuggets was a dead roach. I took the food back and the mgr at the drive threw said they had just fumigated the place..the roach was in the bag. This place needs to be closed and cleaned!...i got my meal replaced and a upgrade. But just a FYI CHECK YOUR BAGS AND FOOD!.
Harley Love
Very dissapointed the playground has been closed for a long time and the shake machine was broken and the ran out of cheesey gator tots its a inconvenience.
Michelle Castillo
The only bad experience I had that day they got my order wrong.
Ashley Tovar
Worse place ever! Several times I've came to this location and every one of their staff members are rude. I literally got a large fry with 7 fries in there. When I asked if that's all I get the cashier said "well we were running out so..." So apparently I'm paying and only get half ass stuff because they can't make more. Also, I don't think I need to wait over 15 minutes for a simple order. Definitely bringing this up to high management.
Isa Escalante Camacho
Worst experience ever at a Burger King! Terrible customer service. Never been treated the way I was at any other restaurant
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