Outstanding and great service, manger works hard , great coffee
It's the only McDonald's that still has the playground, my grandchildren love it!
Prior to this day, the service and management at this location had really really gotten bad.
Bad service, bad customer relations, and overall, just bad everything.
There was really no attempt to build a working relationship with their customers.
If an order was not correct, there was not a big attempt to fix it.
So imagine my surprise when I used my new app and went to pick up my food.
Yes, after giving it the once over and even telling them what was supposed to be there, I drove away and lo and behold, I saw I was missing some food items.
Since I was late to my P-T job, I called to let them know.
I spoke to "Laura" and she told me that my food was there.
Since i couldn't go back, she told me they would take care of it the next day and they would comp me a meal for the inconvenience.
Well, I showed up the following day and after being told Laura wasn't in, they were not sure what I was told.
The drive through girl called the manager and without question, he looked at my receipt and he left.
She then told me he was going to give me my whole order again.
He comp'd my whole meal!!
Wow!! 5 Stars for Most Excellent Service!!
I'm not sure what the manager's name was, but he was really cool
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