Mcdonald's

Not sure if it was a prank and they were trying to be funny but this was unexpected. Not sure what i did for them to do this, since it was a relatively normal drive thru experience but if you don't like to be pranked on then don't visit this mcdonald's. Wasn't rude to them to be clear but this was the cherry on the top after my rough day. Why can't people just be normal?

I was there on Tuesday 5-10-22 at 8:12 p.m. I used the drive - thur. Ordered 2 Big Macs, they were terrible. Buns were cold & hard. Meat was tasteless & burned & dry. French fries are cold, stiff and seems to have air inside instead of being meaty. Strawberry pies were the only thing decent BUT too expensive. I will never come back here. Employees should know better BUT have NO common sense! No one cares! Manager needs to stay on top of employees & things! Please check temperatures & quality of food going out!

I ordered a double quarter pounder with cheese #3. I got a $2 double cheese burger instead. Then when I called I had to call 6 times before anyone answered the phone. Something so easy to do but still can't get it right. Very disappointed. The fries were cold. Next time get my name and put it on my order. So you know who's order it is. SMFH 🤢

Prior to this day, the service and management at this location had really really gotten bad. Bad service, bad customer relations, and overall, just bad everything. There was really no attempt to build a working relationship with their customers. If an order was not correct, there was not a big attempt to fix it. So imagine my surprise when I used my new app and went to pick up my food. Yes, after giving it the once over and even telling them what was supposed to be there, I drove away and lo and behold, I saw I was missing some food items. Since I was late to my P-T job, I called to let them know. I spoke to "Laura" and she told me that my food was there. Since i couldn't go back, she told me they would take care of it the next day and they would comp me a meal for the inconvenience. Well, I showed up the following day and after being told Laura wasn't in, they were not sure what I was told. The drive through girl called the manager and without question, he looked at my receipt and he left. She then told me he was going to give me my whole order again. He comp'd my whole meal!! Wow!! 5 Stars for Most Excellent Service!! I'm not sure what the manager's name was, but he was really cool