Review Wendy's - Salem

This Wendy’s has no business being so good. The last few times I’ve gone, the customer service is impeccable, the food is fresh and well made, and they get your order out in “fast food” timing. I honestly think this Wendy’s is probably one of the best in New England if not further. Whatever you’re doing, keep doing it. You can’t find fast food like this in the area. Way to go!

App says mobile order is available inside, says mobile order is available for dine in. Get there after placing my order thinking I could go in and pick it up only to have all the doors locked. Called the store and they said the dining room is closed and that you can't pick up your orders. Asked if they bring them out to the parking spots labeled for mobile orders. Apparently they don't do that either. So now the only option is to wait behind 15+ cars in the drive thru. Thus that completely 1000% defeats the purpose of a mobile order. There is absolutely nothing faster this way... There is also zero reason the dining room should be completely locked. If you don't want people eating inside say that.

I placed an order inside and noticed that every surface area in the kitchen was dirty, greasy and grimy as if it isn't cleaned regularly if at all and I also got yelled at for receiving the wrong item and asking for the correct one. The drive thru is always backed up during busy hours so you can expect to sit in line for an average of 3 minutes per car. I said my farewells to this location and won't be returning.

This place is pathetic. Avoid this Wendy's at all cost. You will wait 10 minutes after ordering and get cold food. Employee we dealt with acted like she was doing us a favor by working. They're more concerned about talking and having fun than taking care of customers.

kind of a long story but I feel as though people need to be aware that this is happening Can't believe..... So went through Wendy's drive through around 8:25pm last evening ordered a junior bacon cheeseburger drove up to second window first window was closed he let me no the total I handed him a $20 bill and he handed me my food and then handed me my change back i took a quick peek at it 3 ones and a 10 i scratch my head and said to my husband "is that a $7 Burger?" I noticed that I only had received $13 in change back. I had to honk my horn for the gentleman with the dark curly/wavy hair to come back and I said "how much is a junior bacon cheeseburger?" and without even asking us what was wrong he said "oh yes sorry" and turned to the register and grabbed the $5 bill sitting on the counter. I had this weird feeling that I was purposely short changed just by the way everything went down. he definitely didn't make change from my 20 and then put my change down on the counter and then pick it back up and accidentally leave a five-dollar bill behind .so just be sure you count your money at this establishment before you leave that window!!! if there's a line don't be quick to rush off count your change. I can't believe how many times that i have gone through a drive-thru and just stuck the change into my purse without even taking a look at it having this happen definitely makes it worthwhile to take a second and look. But hey accidents happen if they have somebody working the register that is absent-minded incompetent or maybe their fingers are just a little bit too sticky to be handling people's funds maybe they should consider to reconsider him for that job. thank you for reading I hope this post keeps this sort of thing from happening to other people not only here but in any other establishment

Asked about a job, ( which I have tons of experience)gave what I was looking for and the manager laughed at me. I asked what was so funny, everyone wants those hours and $$$ honey! Well thats what I work and get paid now do clearly not too absurd. No wonder they are short staffed and cant ooen the lobby.

If you gotta do fast food burgers, Wendy's is still the best. Great fries, juicy tasty burgers, and everything just as we ordered as usual.

This one doesn’t look like Dave’s Single at all… very disappointed with this restaurant.