Papa Johns Pizza

How much can you really expect from a chain pizza restaurant? That said, of the ones in the area, this one is my favorite. You really need to use their website or the app to get decent prices, but if you do, value is pretty good. I don't like to deal with the wait and the extra cost, so I get carryout. The time estimates they give have always been quite accurate, worst was a 5 minute wait, but usually it's ready when they said or earlier (that said, sometimes the estimate is 45 minutes). My main complaint is the sauce cup for the bread sides. They consistently fill it half full or less which is nowhere near enough for the amount of bread. If it says it comes with a side of sauce I expect more than a spoonful.

Had some delivery tonight.. The crust is really pretty great for these guys. The cheese bread was a little greasy for my liking, but over all everything was pretty ok for delivery pizza. Unfortunately some time during delivery the whole package fell or something, pizza was all curled up on itself but the toppings didn't come off so no harm no foul. I will probably order again.

What a joke. You wait on hold and then when your call goes through it immediately hangs up. Tried to get through about my order because the website was not updating at all ever and I called 13 times in 20 minutes and not once did I get through to a human voice. Maybe they figure their time is worth $20 an hour if they have to also answer the phone

I had low expectations for this place but...it had fantastic customer service. I ordered a pan pizza that came with three toppings and asked for triple pepperoni. Papa jhons sets the standard for pepperoni pizza! I can't wait to try a supreme pizza or white sauce if they have it because domino's makes the best pizza in that category thanks to there special butter garlic crust and zero grease. It's a simple and slightly greasy pizza. It's like pizza Hut, but imagine if it was better in every way....plus they throw in a free garlic dip that is thick with explosive flavor AND a entire golden Peperoncino. Compared to pizza Hut, it has less oil/grease but still puts on a good/perfect amount. It's crust is alot like pizza hut but it isn't as thick like a spongue and seems to be of much better quality...Pizza Hut has a very strange cheap taste to it. The sauce was also plenty and tasty and it really helped enhance everything on the pizza. The pepperoni are mild in flavor compared to others and not spicy but they are good quality. Maybe them being mild is a good thing since the pizza is already greasy and it would be to much. The cheese is less thick and maybe mild? Hard to describe, I like it a lot tho.

Called an order in at 5:50 pm and the rude guy on the phone told me 15 minutes, when I got there at 6:05 and paid a different rude employee told me it'll be 15 minutes until it was ready and that they would bring it to my car that was parked right out front by the door. By 6:40 I was tired of waiting so I went inside and asked how much longer, unacknowledged the guy asks my name and shoves a box in my hand and said that he told me that he said it was gonna be over half an hour wait!!! Being someone who used to work in the food industry I expected a hiccup or two but the customer service was horrible!!! Never coming back at ALL!!!