Jack In The Box

(I added a star on edit because I realized there is only 3 piece and 7 piece stuffed jalapenos, having the extra little breading nugget threw me off.) I don't know why I continue to come back but I always think maybe it was just that one time that was bad and yet this Jack in the Box always finds a way to prove to me that no matter what this location will always give me a bad experience. Whether it is rude impatient staff that asks you if that's it after everything you say, or just sloppy badly prepared or forgotten meal items. I don't get it, is the hiring manager specifically looking for the most incompetent lazy bad attitude workers they can scrape up? This last visit I had was at the drive thru the lady taking my order was rude and rushed me as per usual that was no surprise, I get to the window and I can't even tell if she's talking to me or the headset and she's serving attitude, and as we drive off and I get home I look at my stuffed jalapenos to find 3 jalapenos and one shriveled piece of breading. My fries are soggy and they gave me no utensils to eat them with, so I guess I'll just use my fingers like an animal. At this point I can only laugh because I'm the idiot who keeps coming back expecting decent service from a fast food restaurant. If you take away anything from this review let it be to avoid this location at all costs. Save your money and go somewhere else. Of course they didn't give me a receipt so I can't do their survey because I imagine if they gave out receipts their survey ratings would tank.

Usually the wait here is pretty long due to there being only one employee throughout the night which is fine usually as it’s only 20ish minutes. But tonight I’ve waited a little over an hour to even order my food. And of course the drive-thru is smartly made so once you’re in it, you’re stuck. Do not come here if you want something quick.

I showed up at 230am to wait in line for 25 minutes to be told that their system is “down” and will not be up until 420am to be precise. Seems I am not the only person who has encounter this exact issue. Ended up going across the street to Alberto’s as they are a full 24 hr location and their systems are able to take my money in exchange for food.

Every time I show up if its at 2am or 3am. They always say sorry our system is rebooting and it wont be up again until 4:20am. Why have a 24 hour drive through open if the system is always down, and if it is going to shut down every day at a time then a sign up would help every one in line waiting, so we don't continue to waste our time.

Was on a trip to Montana lost just about two hours waiting in line. There was about14 cars in front of us when we pulled in so expected a wait but about 5 people in front of us ended up leaving before ordering and still took us over an hour to get order. Lost two hours of road time and didn’t leave til 1:15 am