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Sluurpy > Restaurants in Saint Paul > Chipotle Mexican Grill

Chipotle Mexican Grill - Saint Paul - Photo album

I have no idea what management is trying to do but I'd be convinced if the goal for this Chipotle location is to deter customers. Every time I pass by this store or try to get something from here, they're often slammed and don't have enough personel. It's sad, I know that chipotle can be better than
This used to be a fantastic Chipotle. Never had an issue. Over the past year or two the management has completely fell on their face. Online orders coming out 30-45 minutes after they are supposed to be ready. Even being that late the orders are wrong. I think the past 3 or 4 times I've gone here th
The food was good, but the wait time was much longer than expected. Mobile orders shouldn’t take longer than ones that are ordered in store. I showed up to pick up our orders at the quoted time. It wasn’t ready and multiple groups were in and out with their food who ordered in store. The line of peo
Our family enjoys the food but quality and service is so uneven! Last time my carnitas burrito bowl had no meat, and they didn't give us our chips. (But at least the order was ready on time.) Staffing is a problem, apparently, as half the time it's not open! So, order at your own risk. You might ge
Restaurant is supposed to close at 10 PM - according to the doors, also posted online. I placed a pickup order via the web to pick up at 9:10. I arrived at the restaurant at 9:15 and my order was sitting in the front room of the restaurant, not on a pickup tray, the front room in the cold by the gla
I legitimately cannot rate this store higher than 2 stars. It took me 25 minutes to get through a line with only 4 people ahead of me. Their process is way off, starting orders but not passing them down the line and getting so many piled up that people are mixing up who’s is who’s, a total mess. Som
Have had a ton of bad experiences here mixed in with a few good, and I’m not one to write reviews at every place I go to…but today was the straw that broke the camels back. A loyal customer, I walked to the door as they closed early at 6 pm and the staff literally closed the door in my face as I saw
45 minutes late for an online order. Had about 40 people standing in the dining area waiting for their order. Meanwhile, they continue to serve walk up guests as if they are not 45 minutes behind online orders. The workers seem fine, but obviously they’re online ordering system is not functioning
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