Emma Stanley
*2023 UPDATE at the bottom under original review and changed my rating*
My daughter and I just got home from getting food here and she got the bacon cheddar potatoes wedges and there was literally only a little bit of cheese/bacon on one wedge and the rest were completely plain. I don’t like leaving complaints because I work in the food industry and can understand accidentally mistakes, but this is now the second time I’ve had issues with my order at this location. The first time was only a couple months ago and I was missing an item I paid for, but I let it go, this time I couldn’t because now I feel like I’m just wasting money at this point because twice now I’ve paid for stuff (or extra stuff to be added) and didn’t get it. I’m not trying to be petty over not having enough cheese and bacon, but it’s literally just a tiny bit on a wedge and the rest of the box has nothing. Don’t think I’ll be going back there again.
UPDATE 2023: It’s been a few years since this review and I went back at the request of someone else and I have to say I’m impressed with how much things have changed and going to change my rating. I’ve been back multiple times this past year and things have definitely improved and the young man who has worked the night shift a couple times I went needs a raise because for what little I could see he was working his butt off and double checking everyone’s order to make sure things were right and had sauces organized and ready for the people who asked for extra. Also have to shout out the young lady working tonight who was just as sweet as can be. May sound silly, but It’s the little things that I can appreciate on top of having my order all there and correct.
BRIAN SCOTT CURRY
Jack in the Box at this location the drive thru is really fast. My meal always comes out as ordered. Hot fries.. hot everything! Thank you employees at Jack in the box off Telegraph RD. Omg! Now I want another taco with Ranch dipping sauce!
Vandala Lanford
Stopped at jack in the box on the way from Tennessee to galesburg to get a house kids were running a muck but a very kind lady named Lisa gave them stuff to draw with and a milkshake for the road! She was extremely nice and the restaurant was very clean! Would definitely recommend
Chris Pflanz
I had 3 orders during a busy time. Food was hot and fresh. Service great. Thanks. Reward the staff. I'm very impressed.
Cecilia Bramo
The spicy chicken is always delicious, and the mini churros are to die for. The staff is always friendly, and service is always with a smile, and very prompt.
Sarah Renae
I typically visit here before going for a walk at Jefferson Barracks on my break in classes, the people here are always super nice!
aghoeing
The tacos were very full and delicious. Jumbo Jack, messy, but delicious, filling. Good job, guys and gals. 5 stars.
JoAnn Mason
Went through drive through so I can't comment on the atmosphere.
As always though, the food is hot, fresh and delicious.
Heather Vonburg
Great little jack in the box! Food is always good and fast friendly service! Mini tacos are great!
Sally Hodges
Won't go to any other drive but, Telegraph
Great service, order is always correct and the workers are fabulous
Dominic Tessmer
This jack in the box is a staple to the community it serves. Been coming here my whole life. It depends on when you come through on the quality of the food though. Sometimes it’s not the best and they let the tacos sit too long and still serve them. But when they are firing on all cylinders it’s very good!
Almir Adzemovic
When visiting family in St.Louis kids love Jack in the Box.
This one is by far the best, I would pass 5 of them but chose this location.
Staff is great and they treat you like a customer.
Other locations need alot of work with customer service and efficiency.
Kathy Wirthlin
Friendly staff. Food good and hot. Building looked clean.
Christine Marie Wilcox
I ordered 2 tacos and an egg roll. Everything was up super quick and super cold. There was more lettuce than anything on my tacos, it was like I ordered a salad & ALL 3 items were cold.
Tom Clements
I wrote a whole long review it wouldn't post.
Long story short, don't!!! The drive thru is a trap you can't escape. You'll be blocked in. I was. I took 10 minute to take my order as I sat in front of the speaker. Then over 20 minutes to get to the window (you can't pull out of line) and they can no longer be bothered to ask people to pull around(Like I've done many times in the past). And the number they give for the manger prompts you for a PIN number. I'll upload the video later.
Kyle Knisley
After frequenting this location for years, my last experience has made me unable to stomach the idea of ever eating at Jack in the Box again. After getting home with our food late one night, my wife and I discovered over a dozen hairs in our food. Short, black hairs, that appeared to be shavings. I'll let you draw your own conclusions...
After visiting the location and showing them the pictures AND the uneaten food, the manager agreed "that's disgusting" but said she "can't speak for the night shift, but everyone should be wearing hair nets." That's not exactly reassuring, as I'm 100% convinced this was done intentionally. I didn't ask for my money back, and declined freshly made food (I couldn't eat there again, anyway...), but I'm extremely disappointed that 0 effort was made to find out who was responsible. I'll never be able to eat here again knowing that employees can get by without any repercussions whatsoever for something like this.
I have plenty of photos that I would attach, but I can't on a Facebook review. Perhaps elsewhere...
Moral of the story, JitB on Telegraph has ruined all Jack in the Box locations for me, and their employees can seemingly get away with whatever they want.
James Gibat-Thoroski
This is the best JITB ever...the people are friendly, they take care of you...but where is Ed? I haven't seen Ed in months...I need Ed to take my order. "Hello, welcome to Jack In The Box, my name is Ed...how are you?" I miss you Ed. Come back. I hope you are ok.
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