Shima's Sushi

We came here with our 4 young kids. They brought out my moms plate first. Then over an HOUR later brought out the basic rice sushi rolls we ordered our kids then another 45 minutes after that came our own rolls and before we got our last one, as each came out about 10 minutes from each other, we had to tell them enough is enough forget it we have to leave as we were there for over 2 hours at that point. Our kids lost their patience understandably. Then, when we complained several times the manager rolled her eyes at us and gave us a hard time. We were not the only ones very upset tonight. We wish we could support local with this one but no way.

The variety of the menu is astounding. The freshness of the fish is great;the salmon melts in your mouth. The gyoza is okay, it was a little more crunchy than I cared for. The takoyaki is delicious. The food is made quickly and is super hot. We got a free dessert with a strawberry topping with a brownie. The richness of the brownie was very good and balanced out the tartness of the strawberry. The reason for the 4 out of 5 stars was the service. The service was slower and not at the bar one would expect for a sushi place. The one server was very new, and tonight was swamped so I can't blame them, but there were times we were just sitting for 10 to 20 minutes trying to get the servers attention. I'm sure it'll get better over time; we plan on coming back out in 6 months time to see how it goes. The tea is delicious! The staff is super friendly and the ambiance is lovely- casual and eclectic yet very driven towards one theme.

First and foremost: service will not be a part of my review. So many restaurants are suffering from lack of staff during the pandemic that I don’t think it would be fair. That being said the sushi is hands down the best I’ve had in the western suburbs. The rolls were spectacular and the nigiri was delicious. Expect to wait a while but the food is worth it!