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Google reviews
The customer service was great!! I went 2 days in a row to get a sandwich and both days I had a great experience.
Google
Food was great as always. Wait time was short and the employees were courteous. I always am pleased when I get food from this Arby’s restaurant.
Google
I've been to this location a few times since moving to Safford and have been underwhelmed every time. Today I spent $70 on roast beef sandwiches for them to have dry buns and meat. The roast beef seemed to be the day-old, dried out leftover bits of roast beef (yes, they were little bits of meat cobbled together to make a sandwich, not the slices that I'm used to). That's unacceptable for a $4.59 sandwich that's supposed to be Arby's main attraction. I shouldn't have to choke it down and I won't again.
I would eat elsewhere, unfortunately.
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I went through the drive-through tonight Safford AZ I don't know the menu very well I ordered a curly fry for my eight year old daughter the young man threw the speaker said what size I said medium then silence so i asked do you have medium? With an attitude said yes. I ordered a classic Arby's roast beef sandwich two chocolate milkshakes and a curly fry. I got some melted cheese sandwich 2 curly fries and two milkshakes Didn't realize it till I got home As he's snarling at me the whole time because I had to ask for another sauce. Anyhow tried to call to speak to the manager who stated her name was Tasha instead of making it right turned it around on me I said I was going to call corp. She said she would call them on me. Completly Unprofessional and I will never go there again and all of this was in front of my daughter. Waste of money and time.
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We really like the food here especially the curly fries. During our last drive thru visit our drinks were not full and we got the wrong order. When we addressed it, we got a very unfriendly response and then the correct order was shoved to us and the window was closed as we were thanking the staff member.
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Simple order: Mozzarella sticks, large unsweet iced tea and a classic beef with tomato and lettuce.
Had me wait a car-length in front of drive thru
What I got: Mozzarella sticks, large unsweet iced tea and a BEEF AND CHEDDAR. I told the girl the order was wrong, and she said she would go fix it.
A moment later the girl who took my order (short blonde) came out and yelled at me "You said Beef and Cheddar, give me the damn sandwich". I told her I did not order that - but she had me pay for that - I did not look at the receipt till later. She then demanded the sandwich again - the first girl told me to keep it. I declined and I told her I would keep it but she placed the order wrong, with me stating "remember I ordered the tomato and lettuce". She appeared very angry and again demanded the sandwich. I told her that based on her demeanor I would be afraid that she would spit in the new sandwich, she replied "F-ck off and never come back here".
Worst Arby experience ever and the sandwich was bad as well. I will take her advice and never return. Such an angry person. Arby's should be proud, I guess help is hard to find.
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Being that I'm not THAT strict of a carnivore, I'm probably not the best person to write this review but, write one I will so... here goes - I CAN speak to the cleanliness of this particular locale and it was both welcome & appreciated in this day & age. The manager corrected her workers sternly yet professionally and, as for the fare... it was fair. Fair fare! How do you like that!? That goes for both the boneless chicken wings and cookies I'd ordered. I did, however, ring the bell they have in hopes of boosting employee's morale.
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When I go to the drive-thru and I have my dog with me they give my dog his own little bowl of roast beef
Google
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