Mr B's Pub

Absolutely the worst customer service in the Detroit metro area since Uptown Eatery. 1:45 Minutes for our table to get drinks. The manager was asked twice. She kept saying I’m the manager not a server. The owner was no better excuse after excuse WITH NOT ONE DRINK POURED. Yes they are over priced but who cares if the vibe is right and you treat well. The manager at one point even confided she’s thinking about quitting. Just a terrible experience from the top down. Yore much better off going next door or any other spot on S. Main. You drinks will be less and your experience better.

Ok so I like the club/dancing side. One night this was pre-COVID I went to the bar on the restaurant side. The bartender literally gave me a drink with zero liquor in it. Trust me I’m not no heavyweight drinker so I can tell. I’m 25 yrs old not a little kid. Idk if she did that on purpose or maybe a jealousy thing or if she was new but it was so insulting. I got my usual Long Island. I remember basic characteristics of her not not specifics. I doubt I will ever go back. When I went back to the bar after finishing the drink I didn’t see her. Smh plus I gave her good tip

For my wife’s 37th Birthday we made an 8:30 reservation here! Our party showed up and were seated, to start the evening I sat in a chair that had a sticky mess all over the bottom of the chair, I asked our two servers for a wet towel and received one roughly 10 minutes after with no apology or anything! We order drinks and appetizers! Once we all had one drink, we never seen a waitress again! As the host and husband I complained and the waitress brought me a drink but no one else! Around 945 after one hour our appetizers started to come out, I explained the the servers we had other reservations at 1030 and asked for our checks, not only did my party of 10 only get one or 2 drinks two of are guest received raw burgers which later sent them both home sick throwing up! This bar included a gratuity which I understand always happens with a party however I refuse to pay for TERRIBLE service! I asked for a manager and he sat at the front door as if talking to me wasn’t important! So I confronted him as we all left, he starred at me like he has heard this before with not one apology, needless to say I Will never recommend this establishment to anyone! I am a sales manager and understand what customer service is and expects I will be sure to let this experience be told! Thank you for starting my wife’s birthday off terribly! Thank goodness the next bar was amazing!

Pretty decent. Our HR manager arranged to use a private area for our holiday party, but when she arrived, Mr. B's management had placed another group in that section, so we ended up with a much smaller section. So instead of 2 servers we had one. She did a good job considering. The food they provided was very good.