Dairy Queen Grill & Chill - Roscoe - Photo album

Like the ice cream, lack of customer service, not so much. Too bad. Your reply missed my point entirely, your TEAM did NOT provide a great experience for this customer. So I'm not a fan. Nice attempt to spin a negative review though. Maybe you should use some of that energy to train your staff on ho

Every time I go have a bad experience, customer service is horrible, I was just there and order cheese curds and got fries instead, called to complain about it and nobody answered the phone. Not coming back ever. Worst experience at this location every time !!!

Much needed on this super hot day! Long line to wait in the drive thru but the food was waiting and ready when we got to the window! Smiling server too!! Katie liked her treat too!

Love their dip cones but I only go once in a while too expensive $4 for a large dip cone almost $3 for a small cone also. A bit expensive

Clean restaurant, friendly and polite service. We ordered children's meals and the $5 meal. I've had DQ meals in the past- several years ago, and let me tell you- DQ improved by leaps and bounds in that department. The food was surprisingly good- you can taste the (better) difference in the burger

Long wait but they made it right gave me a gift card with my food. Thank you

VERY poor customer service. Just went there with my daughter. I said hi to the tall young man and who took my card. He didn't respond and just stared at me and rolled his eyes as he turned away. Then I got my ice cream and not a word, just handed it to me even after I said thank you. Have not had a

I had to call them for them to open up their doors at 11:20am. My window is broken so I like to run inside. They were out of ice half their pops were unavailable. There were flys everywhere the place was gross and the fries tasted old and it was only 11:20am. Do they use the day before fries and reh