Dairy Queen Grill & Chill

My first time going here, there was a long line in the drive thru, it moved quickly so it wasn't a big deal. The person taking our order wasn't very helpful, we asked a few questions to try and help us choose what we were going to order. He wasn't very clear or helpful with his answers. Also, they didn't give us any napkins, I had just picked up my new car and had nothing in it, my cup had ice cream on the side which got on my hands and dropped in the car, my hands were sticky and my cup holder dirty, with nothing to wipe it off. The blizzard was awesome though, would definitely go back!

It’s 4/18 and 11:30 pm . I’m a dasher I knocked in the doors at the front to get my dash order. They told me through the glass go through the drive thru, I responded my truck is to big and they ignored me and turn around so I walked to the drive through and yelled my door dash order while customers are in the drive thru looking at me like I’m crazy. At this point I’m on foot and the window next to strangers cars and the manager goes “ meet me at the front door” so I walk back to the front and he tells me “ we don’t open the front door”. On top of that my order for my dash customer was good and they gave me a drink. They stapled so I can’t tell what’s in it. They are not professional, they don’t care, i never wanted to smack someone so bad

I went to DQ for the first time out in Greece on Sunday. This is the FIRST time I have ever received a non satisfactory burger 🥴 It was cold, BUT I did receive a fresh hot burger right away...which I gobbled up 'cause I love the burgers & fries. So YES I will continue to go to DQ...maybe I'll just stick to my Henrietta location! 😉

Dairy Queen has a good selection of ice cream and desserts and they have a lot of different kinds of blizzards which are my fav. The customer service was very good, the restaurant was clean, patio outside was also very clean. I would definitely recommend coming here for a cheap meal they have good prices. One thing that was interesting to me though is when you walk outside, you can’t walk back in. You have to literally go back around to the front main entrance to come back in if you want to get a refill or if you want to ask for ketchup or something.