Liu's Garden

Though there have been a few times years ago we were a little let down Liu's Garden is, for the most part always great when we order. Delivery and pick up are typically faster than expected. My only complaint is when they are overwhelmed they tend to pick up the phone and hang it up 😆 I get it guys but there's probably a better way to handle that situation 😁

I have enjoyed the food at Lius Garden for years. Unfortunately tonight's order will be my last one with them. On tonight's pickup order I included a soup which the person who put the order together clearly did not close correctly or put flat in the bag. I transported the order standing completely flat but the soup was evidently leaking during the ride home. When I lifted the bag up the bottom completely gave way spilling the order in the interior of my car. After trying to clean the mess and limit the staining in my vehicle I called Lius to let them know of the situation. The person I spoke to began to immediately blame me repeating "It was fine when it left here". Was kind of surprised a business that I have patroned on pretty much a weekly basis going back to their original location would not have tried to fix their mistake or most importantly even taken a second to apologize for the issue. Food was good but if this is the customer service being offered my business is going elsewhere.

We ordered ahead for NYE. We asked for a 7:00 delivery. I was told would be in the timeframe of 7-8 and a very nice gentleman delivered our hot fresh delivery at 7:45. I only gave a 4⭐ because the eggrolls were not as good as usual. Besides that everything was delicious!! They absolutely have the BEST Lobster Sauce in the area!

Quality has been getting worse. Egg rolls are now about finger thick. Was way better 3 years ago. Also not sure what's so hard to understand about putting the rice in the big space on the bottom and the entree in the 2 spots above it so that they don't mix. Maybe I don't want my fried rice turned to soup.

Really really bad. Hot & sour soup not “hot & sour” with very few ingredients in it. I moved onto the beef & chicken lo mein and was also disappointed. No flavor except a weird taste with dried out pieces of chicken. Sadly this place has been going down hill for a long time. Sorry, but don’t waste your money here until something changes.