Caribou Coffee

Unbelievably inept staff - I came in to buy two pounds of whole bean coffee. There was signage that occupied the entire right side of the cabinet with the coffee in it which stated "buy one get one half off" on any bag of coffee. When the clerk rang up my two bags, they came in at full price. When I asked about the promotion, she said it was an old one and could no longer never honor it. I then inquired about the other offer that was running lengthwise on the display which read "two bags for $22." To my utter dismay, she said that she could not honor that deal either; this time due to a lack of a "button" on her register for it. To her credit, she had the foresight to call the manager who suggested that she offer me a free hot drink...incredible. Needless to say, I left the two bags under on the counter and walked out. Much easier to just order from a different retailer online. How ok earth can this company hire employees that are so incompetent that they can't even manually key in a ~$20 transaction without adult supervision?

Caribou Coffee is my favorite coffee chain. I am thrilled there are so many to choose from in Rochester, MN. This location is right across the street from the St. Mary's campus. I love it when Caribou offers lunch box snacks and meals. I wish the locations in KS had these options available. I get one every time I see them.