El Rio Mexican Grill
4208 Franklin Rd SW, 24014-5258 - Roanoke
Mexican
Latin
Verified Dish
Add Missing Dish
Contact Information
📞
Phone:
+1 540-685-4343
🌐 Website:
https://www.elriomxgrill.com/
📍
Address:
4208 Franklin Rd SW, Roanoke
📷 Photos (11+)
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100%
Google Reviews (8)
Absolutely horrible. Got take out...it was under cooked and soaking WET. It was like they forgot to drain the oil after frying the hamburger and just plopped it in the container. Paid $5 for dip, they gave me 2 tablespoons, I kid you not and the salsa was only half a container. What a joke. Don't waste your time, not worth it.
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Google
I absolutely love this place. Even with delivery, they are super quick and they give you so much for your money. I will always vouch for them!
Google
Ordered 5 tacos. While feeding my 4 year old I found a chicken bone about a inch long in the shredded chicken taco. Very scary and lucky I found it. Only given a partial refund when I asked to speak to a manager. I used to love this place but I will not be returning and I posted a picture of the bone so others can be aware.
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Google
This was my first time going to El Rios. Great customer service, delicious food, a lot of options. I was too hungry to pay a lot of attention to what each dish was, or whether they do delivery etc. I would imagine they do take out. With it being off 220, it would be logical. I had chili relenos, taco and refried beans. Great prices too. And several ramps along the sidewalk for various businesses in this mini-mall, so wheelchairs, walkers and canes will be easily accommodating for those who use them.
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Google
Have friends that like to go there because they are native Spanish speakers... Sadly the food is mediocre at best, while the drinks could only aspire to mediocrity - seriously, the owners need to invest in a $5 bar tender manual Cuz this place needs some serious help. Ended up with a $100 bill for so-so Mexican food, and beverages that were impossible to enjoy... Many other choices in the Area where your money would be better spent
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Google
I love this place, a second home , speedy and friendly service, food is always great and full of flavor! Will return , Sam’s the best!
Google
Stuffed my face at this place. Super good they got this dip with cheese and chorizo there, makes you wanna slap ya momma.
Google
Went to pick up Uber eats order. Was noticed by three different employees and not one of them spoke to me or asked me what I needed. I even had one walk past me twice without saying a word to me. Lobby filled up while waiting. Hostess couldn't seem to handle much more than answering phone. Food smells good, but don't come here for the service. Money taken out of my pocket because their employees don't want to work hard.
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Google
📊 Compare with Other Restaurants
| Restaurant | Score | Tripadvisor | Reviews | |
|---|---|---|---|---|
| S & J Cafe On Franklin | 100% | 5.0/5 | - | 6 |
| McDonald's | 70% | 3.7/5 | 3.0/5 | 3,545 |
| Hardee's | 70% | 3.5/5 | 3.0/5 | 1,881 |
| The Wing Experience | 70% | - | - | 0 |
| The Classic Cafe at Roanoke | 87% | 4.7/5 | 4.5/5 | 1,282 |
| Roanoke Cafe | 80% | - | 4.0/5 | 1 |