Mcdonald's
2891 Canyon Springs Pky, 92507 - Riverside
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Google Reviews (8)
I swear I try to give this location so many chances and each time they ALWAYS fail!!! I’m allergic to onions and I requested to not have any on my 2 McDoubles, I also asked for extra pickles. I see on the order slip exactly how my order is supposed to be so I didn’t think to look and see if it’s correct. I’m so mad that I didn’t because not only does it not have extra pickles but there’s onions on my burger which I realized after I took a bite into one of the burgers. I understand that when you have a rush in the drive thru things can get messed up but seriously how can it happen EVERY SINGLE TIME!!!!! Now I have food that I can’t eat and regardless of the amount that was paid for it, if I’m asking for my order to be made certain way that’s exactly how it should be.
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I haven’t been to this restaurant and take a dine in but I did a couple of times for delivery through Ubereats. One time they forgot to give me my 20 chicken nuggets. The other time which is today. I ordered the Egg McMuffin meal with egg cheese muffin and ham. I put no cheese. And then I have received a McMuffin with egg and cheese, no ham. And also the French fries is the worst that I have had among all the McDonald’s.
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Look what they served me I know u guys be busy but u guys really need to make quarter pounders made to order and not serve them looking like this Unacceptable.
Google
This McD is extremely busy all the time. It is evident that they are understaffed or management is doing a bad job assigning stations. My visit took place at around 5:30 PM on a Wednesday. The drive-thru had the longest line (10+ cars). So, I decided to go inside to purchase 2 gift cards. Standing inside, a long line had formed and there was no one at the front counter to help. Two times people in line asked if someone could help but staff didn't even had the courtesy to respond. Until the third time, the assistant manager with a bad attitude responded "Please wait, we'll be there soon." It took approximately 20 minutes until someone showed up at the front counter and started taking food orders with a very kind and attentive attitude. This is the only reason I gave this review 2 stars. Other than that, cleanliness seemed to have been neglected (evident by multiple dirty tables and unswept floors) and efficiency was mediocre. I'll be visiting their extremely efficient neighbor next time instead (Chick-fil-A).
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I go through the drive thru gave them my order and payed. So I wait on lane 1 to recieve my order and noticed they didn't put a order and I tell the lady who delivered my food and she said she'll be right back. So I Said ok 15 mins go back and this worker is leaving for the day and not a single person came to give me an update. So I walk inside and tell them they forgot my order and all the said we will be on it right away and sure enough the gave me fries and a coke with no burger so I just left disappointed. Worst experience ever lol
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Ordered the crispy chicken sandwich, didn't know that all it came with were pickles! Not offered any condiments at window either. Won't order it again even though it was good. Next time McChicken or the Deluxe.
Google
Speechless after getting and entire order that was done correct. I am glad I can gladly say this McDonald's is a must try.
Google
They told me they were ready to take the order, I gave a decent size order, they were apparently not online with me. I repeated order, they gave us a watered down drink, which we had to go in and replace, and we were missing food. This was at lunch hour, around 1, and they were not busy. Maybe it's their service? Huh.
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