Papa Johns Pizza - Richmond - Photo album

This is our second time ordering since moving to this area. This store is the one that pops up for delivery to our house. The first time we ordered it looked like this photo, with all the toppings piled up in the middle. We thought that was why our pizza was completely RAW, even through the majority

This is completely Garden mess! not Garden fresh!!! Then I called the store they telling me that's not the store I order from when that's the last number on my color ID the only store I call that's near The job site that's delivering until 1 AM!! Because I don't know what I'm talking about!! The onl

AVOID THIS LOCATION AT ALL COSTS. THEY DO NOT DESERVE YOUR MONEY. We have literally never been happy with ordering from here but we keep giving them chances because we like the company as a whole. Last chance happened tonight. We have had raw pizza, 2.5 hour delivery time pizza, pizza cut into who o

I was going to write out my whole, truly absurd, experience, but it looks like all of the reviews here reflect the same basic story. Service is poor, all the way up through the rude management. It’s clear customer service is not a priority of this location. For folks looking for a truly great pizz

Food always tastes good but I’ve had nothing but problems recently. Half toppings on one side but then they don’t cut it with that toppings so you end up with two pieces that are half and half. Delivery driver crushed the cup of garlic so it was all inside the box.

If I could put a 0 I would I just got off the phone with an employee there I said I order i pizza LAST NIGHT and it tasted awful like a ingredient was expired dude tells me to bring it back and he’ll give me a refund… for a pizza I ordered last night? Very rude and nasty over the phone too never ord

terrible customer service at this location. Took over an hour for our pizza to give here even though the app gave a 30 min wait time. Incorrect pizza was delivered. My husband called back explaining the pizza was cold, not thin crust, and had ranch dressing on the pizza not on the side. The man he s

This location has some of the worst customer service I’ve ever ran into. They treat customers like nuisances. I’ve given them a handful of chances over the three years that I’ve lived next to them. I’ve been given stale pizza, hung up on, placed on hold for up to 30 minutes, and had food forgotten