Whataburger
505 S PLANO RD, 75081 - Richardson
Recommended by Sluurpy:
2021
#314 of 336 restaurants in Richardson
Updated on
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
49/100
Data Completeness
61/100
Verified Dish
Add Missing Dish
📷 Photos (10)
+2
more photos
more photos
Photo 1 / 10
100%
Google Reviews
1
Google reviews
Late night 🌙 😴 is alright when there's a Whataburger in site. A #5 🔥 or or Jr#7 will be on time either way when we get to Whataburger I know my family while be served goodness in this Orange & White Whataburger In house or Drive Thru Line!!!
Google
Just came through this Whataburger drive-thru with one of my dogs in the backseat, ordered myself a sweet and spicy bacon burger meal with a Dr pepper, and a regular large Meat Patty on the side for my dog. Went to the first window and paid and the gentleman working the register was talking to my dog about the meat Patty that she's about to get and everything seemed fine there. Then I got to the second window and they had my order completely wrong and I had to ask again for the meat Patty, and they didn't even give me the large one that I asked for, they gave me a small one. They also gave me a Coke and not a Dr pepper. I have never experienced such bad customer service in a Whataburger before, maybe I've just gotten lucky, but I really don't feel like my regular order is that complicated. I also don't feel like I should have a window slammed in my face or be argued with for simply letting them know that my order was not correct and I would still like what I originally ordered.
Read more
Google
Friendly staff and quick food services.
Google
I have oredered a Southern Bacon Double Burger without cheese but found out it has cheese on it after I got home. I called the store and told the manager that I have ordered the Southern Bacon burger with the cheese I especially asked not to put it on. I called and returned to the store and get the replacemnet. But after I got home, I have found the bacon is missing. I called and talked to the manager again, instead of trying to make up for their mistake, the manager denied that I have said Southern Bacon burger. on the other hand, he said he asked me if it has double meat. I said yes because Southern Bacon burger does have double meat. This does not mean it is not Southern Bacon burger. Anyway, the manager tried to put the blame on the customer instead of apologizing to the customer or trying to make up for their mistake. Very disappointment with the manager's attitude.
Read more
Google
Worst customer service. I ordered online and paid by Apple Card when I came to pick up the Manager told me didn’t pay and I paid again. I showed them my email and Apple Card statement I paid Twice time in 30 minutes. They didn’t refund and no sorry. I will never go back anytime. It’s very bad fast food location in the world
Read more
Google
This is one of the best Whataburger restaurant of them all. Quality of food, service, and workers are awesome. I've been to others around town, this one definitely tops them all.
Google
This location is always great, they have it down to an art. Even with covid, they never skipped a beat.. they assessed it and quickly came up with a fix by opening more drive thru lanes and having more employees available to fulfill orders in a timely manner. With all this craziness, in the last year, they have yet to get our order incorrect. I applaud their attitude and commitment to their costumers during this crazy time. Any if they can do it during these times, that speaks volumes on how they run under normal conditions. A+ rating, I have and will continue to go back for a great, quick meal!! #WB4L 😉👍
Read more
Google
I've been trying to give this location the benefit of the doubt since I've moved to Richardson. I've been saying stuff like "Maybe everyone is new", "maybe they're out of something" for almost a year now.
I'm not sure what it is, but this location has a 90% chance to have an item missing from my order.
I've been going back about once a month in hopes that something might change, but at this point I've paid about $60 for invisible food.
I've tried maybe 6 times to report issues internally through the whataburger support section on their app and site, but have never received a response.
Hate to say it, but y'all should steer clear.
Read more
Google
Explore more in Richardson
By specialty
Recommended pages
Help improve this page: